Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking Field Service Manager with 15-year in RAILWAY industry. Collaborates across all levels of company to execute strategic plans and achieve company goals. Confident and personable with excellent skills.
• Maintaining an efficient operation and control of the repair processes
• When required advise the staff requiring technical information regarding a job
• Provide leadership to direct and motivate employees in maximizing productivity and efficiency,
• Manage the resources for repair operations to ensure the timely completion of jobs
• Repair products according to the correct standards and Works Instructions
• Implementing of quality control procedures and documents
• Ensure that all quality, safety, and environmental requirements are achieved and maintained during production.
• Evaluate Customer Complaints, Warranty Claims and internal nonconformities are evaluated and recorded.
• Identifying potential nonconformities and implement preventive action.
• Recording, evaluation and costing of nonconforming products.
• Implementing of necessary corrective actions.
• Provide on the job training and evaluate the performance of new technical personnel.
• Liaise with customers with regards to product, quality, and technical requirements of their products
Management Skill
undefinedA-Brown certificate
A-Brown certificate