Strategic Director with expertise in managing large-scale projects and driving company performance. Achieves outstanding results by implementing effective sales strategies and fostering client relationships. Cultivates a high-performing team through leadership development and performance management initiatives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director
Sante Engineering and Construction
Bloemfontein, South Africa
11.2011 - 12.2025
I manage big projects
I managed the senior stuff within the structure of the company
I managed company performance and documentation compliances
I managed to bring in big clients
Resolved customer issues and complaints with quick-thinking problem-solving.
Achieved company targets by implementing successful sales strategies.
Built exceptional customer satisfaction by delivering friendly service.
Consistently achieved or surpassed sales targets.
Listened intently to customers to identify upselling opportunities.
Provided accurate quotes and price information to inform customer decision-making.
Coordinated sales efforts with marketing teams to increase profits.
Followed brand guidelines to provide consistent customer experience.
Cold called customers to build lead database.
Overcame customer objectifications to maximise conversions.
Increased profits by negotiating favourable terms and pricing.
Education
Diploma - civil Engineering
centrelian Collage
Alice Springs Australia
01-2004
Skills
Project management
Business development
Customer relationship management
Sales strategy implementation
Performance management
Market analysis
Data-driven decision making
Client negotiation
Team building
Customer satisfaction
Problem solving
Strategic planning
Leadership development
Documentation compliance
Leadership excellence
Team building and training
Languages
English, Xhosa Zulu and Sesotho
First Language
Certification
infrastructure and Project Management
Interests
reading
running
community development activities
Accomplishments
Advanced from junior project manager to senior project Manager, quickly as Assistant Director to become a Director of a Company..
Built and nurtured key client relationships to grow profit by %.50
Oversaw programme to reduce paper waste, resulting in R100 000 savings per year.
Reduced employee turnover by 20% by creating and implementing no-cost incentive program.
Planned and coordinated Copnstructionprojects resulting in increased profits