Jacob Holmes
Office Support/ Driver
Johannesburg
Summary
Adapt at route planning and relationship management, I significantly enhanced client satisfaction and team productivity at RockFarm Poultry. My expertise in documentation and clean driving record, honed at Invest in Africa Holdings and SSS Shuttle Services, showcases my ability to meet tight deadlines and solve problems efficiently, ensuring operational excellence.
Energetic and punctual individual with natural aptitude for time management and organization. Possesses strong navigation and route planning skills, along with ability to handle deliveries efficiently and safely. Committed to ensuring timely and accurate deliveries to contribute to operational success.
Overview
16
16
years of professional experience
1
1
Language
Work History
Professional Chauffeur
Jarat Tours Pty Ltd
03.2025 - Current
- Developed extensive knowledge of city landmarks, restaurants, hotels, airports, and other points of interest to better serve clients'' needs.
- Managed time effectively between scheduled trips, allowing for quick turnaround without compromising quality of service.
- Maintained a clean and comfortable vehicle for the optimal passenger experience.
- Enhanced client satisfaction by providing timely and professional transportation services.
- Ensured punctuality by planning efficient routes, accounting for traffic and construction delays.
- Demonstrated flexibility in meeting clients' changing preferences or schedules with minimal disruption.
- Handled sensitive situations discreetly to maintain client confidentiality and privacy.
Messenger/ Office Support
Invest in Africa Holdings
01.2017 - 07.2023
- Transporting my CEO's, Managers, Staff to different locations and my my CEO to his daily scheduled meetings.
- Adapted quickly to last-minute changes in schedule or route requirements, maintaining flexibility under pressure.
- Established trust with clients by consistently delivering Mails, Tenders, Personal documents.
- Fetching visitors form different places from the airport to their different destinations.
- Making sure that company fleet license discs are up to date annually, booking cars in for services whenever required.
- Taking care of internal IT issues of staff to our service provider.
- Ensuring that the office runs smoothly on day to day activities.
Hatchery Supervisor
RockFarm Poultry
01.2010 - 11.2011
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
Certificate - Office Administration
Quest Computer Skills Center
Bedfordview, South Africa 04.2001 -
Skills
Documentation skills
Relationship management
Clean driving record
Route planning
Documentation expertise
Customer service
Package handling
Time management
Working independently
Package delivery and Pick-up
Excellent driving skills
Problem-solving
Deadline adherence
Timeline
Professional Chauffeur
Jarat Tours Pty Ltd
03.2025 - Current
Messenger/ Office Support
Invest in Africa Holdings
01.2017 - 07.2023
Hatchery Supervisor
RockFarm Poultry
01.2010 - 11.2011
Certificate - Office Administration
Quest Computer Skills Center
04.2001 -