JACO WEIDEMAN

Job Summary:
The Scrap Metal Yard Operator - Stripping of Scrap Metal Received is responsible for the efficient and proper handling and processing of scrap metal materials received at the yard. This includes the safe and careful disassembly and stripping of various types of scrap metal products to prepare them for sale and recycling.

Essential Duties and Responsibilities:

• Receive, sort, and categorize various types of scrap metal materials delivered to the yard, including ferrous and non-ferrous metals.
• Utilize appropriate tools and equipment to carefully disassemble and strip scrap metal products to separate the different metal components.
• Ensure proper segregation and storage of different metal types to maintain the quality and value of the materials.
• Operate forklifts, cranes, or other heavy machinery to move and stack processed scrap metal materials.
• Identify and set aside any hazardous materials or components for proper disposal or special handling.
• Maintain a clean, organized, and safe work environment in the scrap metal yard.
• Monitor inventory levels and provide input on purchasing and sales decisions.
• Comply with all relevant environmental, health, and safety regulations.
• Assist with other general yard operations as needed.

REASON FOR LEAVING : Connies Scrap Metal, where I worked as Scrap Metal Yard Operator, unfortunately closed its business operations, this led to the termination of my role at the company.

Job Summary:
The Automotive Detailer is responsible for thoroughly cleaning and detailing the interior and exterior of customer vehicles to restore their appearance and condition. This includes using specialized techniques, tools, and products to clean, polish, and protect all surfaces of the vehicle.

Essential Duties and Responsibilities:

• Inspect vehicles upon arrival and document any existing damage or areas of concern.
• Wash, dry, and clean the exterior of vehicles using appropriate techniques and products to remove dirt, grime, and contaminants.
• Clean and detail the interior of vehicles, including vacuuming, shampooing upholstery and carpets, and wiping down all hard surfaces.
• Use polishing, buffing, and paint protection products to restore the shine and luster of the vehicle's exterior paint.
• Clean and condition leather, vinyl, and other interior trim components.
• Clean and dress tires and trim to enhance the vehicle's overall appearance.
• Identify and address any minor cosmetic issues, such as scratches, dents, or stains, to improve the vehicle's condition.
• Ensure all work is completed to the customer's satisfaction and within the specified turnaround time.
• Maintain a clean, organized, and well-stocked work area with all necessary detailing supplies and equipment.
• Adhere to all safety protocols and environmental regulations related to the use and disposal of cleaning products and materials.
• Provide excellent customer service by communicating effectively with clients and addressing any concerns or questions.

REASON FOR LEAVING : Limpopo Cheapies, where I worked as Automotive Detailer, unfortunately closed its business operations, this led to the termination of my role at the company.

Job Summary:
The Waiter & Bartender is responsible for providing exceptional customer service and hospitality to guests in a restaurant or bar setting. This role involves efficiently taking orders, preparing and serving beverages, and ensuring a positive dining and drinking experience for customers.

Essential Duties and Responsibilities:

• Greet and welcome customers in a friendly and professional manner upon arrival.
• Provide menu recommendations and assist customers in selecting food and drink options.
• Accurately take and input customer orders into the point-of-sale system.
• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards.
• Maintain a clean and organized work area, ensuring the bar and service station are well-stocked with necessary supplies.
• Monitor and respond to customer requests and concerns in a timely and courteous manner.
• Upsell and recommend additional menu items and beverage pairings to enhance the customer experience.
• Process customer payments and accurately record transactions.
• Assist with table clearing, dishwashing, and other side work tasks as needed.
• Adhere to all food safety, alcohol service, and workplace safety regulations.
• Support the overall operations of the restaurant or bar by collaborating with kitchen staff and other service team members.

REASON FOR LEAVING : I left my position as Watier / Bartender at Sterkloop Lapa to pursue a new opportunity that better aligned with my career goals and provided more room for professional growth.

Job Summary:
The Floor Manager is responsible for overseeing the daily operations and ensuring a high level of customer service within a lodge or hotel. This role involves managing the front desk staff, coordinating housekeeping, and addressing guest concerns to provide an exceptional guest experience.

Essential Duties and Responsibilities:

• Oversee the front desk staff, including scheduling, training, and performance management.
• Ensure efficient check-in and check-out procedures for guests.
• Coordinate with the housekeeping team to maintain clean and well-appointed guest rooms, public areas, and amenities.
• Respond to guest inquiries, complaints, and requests in a timely and professional manner.
• Assist with room assignments and manage room inventory to optimize occupancy and revenue.
• Monitor and maintain appropriate staffing levels to meet guest service needs.
• Implement and enforce policies, procedures, and safety protocols to ensure compliance with industry standards and regulations.
• Collaborate with other department managers (e.g., food and beverage, maintenance) to ensure seamless operations.
• Analyze guest feedback, identify areas for improvement, and implement corrective actions.
• Assist with the development and execution of marketing and promotional initiatives to attract and retain guests.
• Maintain accurate records and reports related to guest transactions, occupancy, and other key performance metrics.
• Provide leadership and mentorship to the front desk and housekeeping teams.
• Serve as the on-site manager, addressing emergencies and making decisions in the absence of the General Manager.

REASON FOR LEAVING : I left my position as floor manager at Kurumba Lodge to pursue a new career opportunity that aligned better with my long-term professional goals and interests.

Job Summary:
The Parts Picker / Driver / Dispatcher is responsible for efficiently retrieving, packing, and delivering truck parts and components to customers, as well as coordinating the dispatch of delivery vehicles and drivers. This role ensures timely and accurate fulfillment of customer orders while maintaining excellent customer service.

Essential Duties and Responsibilities:
Parts Picker:

• Receive and process customer orders for truck parts and components
• Locate and retrieve the requested parts from the inventory storage areas
• Package the parts securely for delivery, ensuring proper labeling and handling
• Maintain accurate inventory records and report any discrepancies
• Assist in the organization and maintenance of the parts storage area

Driver:

• Operate a company delivery vehicle in a safe and responsible manner
• Load and unload the delivery vehicle with customer orders
• Deliver parts and components to customers within the designated service area
• Collect payment or obtain customer signatures for deliveries, as required
• Maintain the cleanliness and proper functioning of the delivery vehicle

Dispatcher:

• Manage the daily dispatch of delivery vehicles and drivers
• Assign deliveries to drivers based on location, availability, and priority
• Monitor the progress of deliveries and address any issues or delays
• Communicate with customers and drivers to provide updates and resolve concerns
• Maintain detailed records of deliveries, mileage, and other relevant data

REASON FOR LEAVING : I relocated to the Gauteng province in January 2019, which necessitated my departure from my role as Parts Picker / Packer & Dispatch at BB Truck and Tractor.

Job Summary:
The Unit Manager and Sales Representative is responsible for overseeing the operations and sales performance of a team of Sales and Merchandising Providers servicing a designated portfolio of retail and wholesale accounts. This dual role combines leadership, customer relationship management, and sales expertise to drive business growth, ensure operational efficiency, and deliver exceptional service to clients.

Essential Duties and Responsibilities:

Unit Manager:

• Manage and provide guidance to a team of Sales and Merchandising Providers
• Develop and implement strategies to improve overall team performance, including sales, client satisfaction, and operational effectiveness
• Monitor and analyze team-level data, including sales metrics, merchandising compliance, and client feedback, to identify trends and opportunities for improvement
• Collaborate with the regional and corporate teams to ensure consistent execution of the company's policies, procedures, and brand standards
• Address and resolve client complaints and escalated issues in a timely and professional manner
• Regularly visit and inspect client locations to assess service delivery, identify areas for optimization, and provide hands-on support

Sales Representative:

• Establish and maintain strong relationships with existing retail and wholesale clients, while proactively identifying and acquiring new business opportunities
• Demonstrate a deep understanding of the company's sales and merchandising services, as well as industry best practices, to educate and engage clients
• Deliver exceptional client service, ensuring a positive experience and building long-term partnerships
• Utilize sales techniques and industry knowledge to increase client engagement, service utilization, and retention rates
• Analyze client preferences, buying patterns, and market trends to make informed recommendations and develop customized solutions
• Collaborate with the marketing team to develop and execute targeted sales campaigns and promotional activities
• Maintain accurate records of client interactions, sales activities, and pipeline management in the CRM system

Job Summary:
The Aftersales Quality Controller is responsible for ensuring the quality and reliability of aftersales services, parts, and customer experience for FAW and IVECO Truck brands. This role involves developing and implementing quality control processes, conducting comprehensive audits, and driving continuous improvement initiatives to enhance customer satisfaction and brand reputation.

Essential Duties and Responsibilities:

Quality Assurance:

• Establish and maintain comprehensive quality control standards, procedures, and metrics for the aftersales division
• Identify and address any non-conformities or quality issues, and implement corrective actions to prevent recurrence
• Analyze customer feedback and service performance data to pinpoint areas for quality improvement
• Develop and oversee the implementation of quality training programs for aftersales personnel, ensuring consistent service delivery

Process Improvement:

• Continuously review and optimize aftersales processes, such as parts management, service scheduling and to enhance efficiency and customer satisfaction
• Spearhead the development and deployment of quality management tools and digital solutions to streamline aftersales workflows
• Monitor and analyze key performance indicators (KPIs) related to first-time fix rates, parts availability, and technician productivity
• Provide data-driven recommendations to the management team on areas for process optimization and resource allocation.

Supplier and Parts Quality Management:

• Establish and maintain quality standards for aftersales parts, components, and accessories from suppliers
• Coordinate with the procurement team to evaluate and select suppliers based on their quality performance and adherence to brand requirements
• Provide technical support and guidance to the aftersales team on parts quality, compatibility, and application.

REASON FOR LEAVING : In recognition of my strong performance and growing responsibilities, I was promoted from my aftersales quality controller role to the position of Parts Manager.

Job Summary:
The Parts Manager is responsible for overseeing the efficient and effective management of the parts and accessories inventory for FAW and IVECO Truck brands. This role involves forecasting and planning parts requirements, optimizing inventory levels, managing parts procurement and distribution, and ensuring the availability of essential parts to support the aftersales service network.

Essential Duties and Responsibilities:

Parts Inventory Management:

• Develop and implement comprehensive inventory management strategies to maintain optimal parts availability and minimize excess stock
• Analyze historical sales data, vehicle population, and industry trends to forecast parts demand and plan procurement accordingly
• Collaborate with the sales, service, and supply chain teams to identify critical and fast-moving parts and maintain appropriate stock levels
• Establish and monitor key performance indicators (KPIs) related to inventory turnover, fill rates, and parts obsolescence
• Implement effective parts cataloging, storage, and retrieval systems to ensure efficient parts identification and distribution

Parts Procurement and Logistics:

• Manage the parts procurement process, including vendor selection, contract negotiations, and order placement
• Continuously monitor and evaluate supplier performance, quality, and delivery reliability to optimize the supply chain
• Coordinate with the logistics team to ensure timely and efficient distribution of parts to the aftersales service network
• Develop and oversee the implementation of parts replenishment protocols, including emergency parts availability and expedited delivery
• Maintain strong relationships with suppliers and logistics partners to secure favorable terms and enhance parts availability

Parts Sales and Customer Service:

• Collaborate with the aftersales and customer service teams to understand customer needs and preferences for parts and accessories
• Develop and implement strategies to promote parts and accessories sales, such as targeted marketing campaigns and customer loyalty programs
• Provide technical expertise and support to the sales and service teams to ensure accurate parts identification and application
• Analyze parts sales data and customer feedback to identify opportunities for product development, cross-selling, and upselling
• Resolve any customer inquiries, complaints, or concerns related to parts availability, quality, or delivery in a timely and effective manner

Process Improvement and Digitalization:

• Continuously review and optimize parts management processes, such as inventory planning, order fulfillment, and returns handling
• Collaborate with the IT and data analytics teams to develop and utilize advanced tools for parts forecasting, optimization, and decision-making
• Identify and implement lean principles, automation, and other process improvement initiatives to enhance parts availability, reduce costs, and improve customer satisfaction