Jaco Viljoen

Project Planning & Execution :

• Successfully managed multiple complex projects simultaneously , prioritizing tasks by urgency, resource availability, and strategic alignment while meeting tight deadlines without compromising quality, safety, or budgets.
• Developed comprehensive project plans including detailed timelines, milestones, budgets, and resource requirements, overseeing projects from procurement through commissioning and successful handover.
• Planned, designed, and scheduled large-scale construction projects , utilizing specialized software for design calculations, site surveys, and material inventory management to ensure precise execution.

Team Leadership & Development :

• Led cross-functional teams to successful project completion , fostering collaboration, resolving conflicts, and maintaining positive work environments through effective communication and leadership strategies.
• Mentored team members and implemented targeted training programs , addressing skill gaps, enhancing team performance, and promoting professional development and continuous improvement.
• Recruited, oversaw, and coordinated personnel including general contractors, subcontractors, and site personnel to achieve performance targets and maintain high standards of workmanship.
• Conducted regular performance reviews and mentoring initiatives , identifying individual strengths and weaknesses, developing targeted action plans, and implementing development programs to enhance accountability, productivity, and professional growth, resulting in higher employee retention and reduced turnover through innovative loyalty and diversity programs.
• Supervised operations staff with a focus on compliance and culture , enforcing company policies, tracking attendance and punctuality, scheduling shifts based on customer traffic and employee strengths, and fostering positive work environments that promoted gender diversity, engagement, and seamless organizational transitions during restructuring.

Risk Management & Quality Control :

• Conducted comprehensive risk assessments and implemented mitigation strategies , monitoring project performance, identifying potential issues early, and taking corrective actions to prevent delays and minimize disruptions.
• Established rigorous quality control processes and compliance standards , conducting regular site inspections, safety audits, and pre-installation conferences to ensure adherence to OSHA regulations, building codes, and client specifications.
• Verified deliverable quality and structural integrity through collaboration with engineers, comprehensive site observations, and verification of conformance to architectural plans and specifications.

Financial & Procurement Management :

• Managed project budgets and financial reporting , tracking costs, optimizing resource allocation, and maximizing profitability through streamlined contract bidding, vendor negotiations, and cost-effective procurement.
• Negotiated and managed vendor/supplier contracts , sourcing high-quality materials and services at competitive prices while streamlining procurement processes to reduce costs and delivery times.
• Optimized supply chain logistics and sustainable practices , implement waste management programs, increase recycled material usage, and ensuring timely material delivery to minimize downtime.
• Managed inventory, supply chain, and facility operations , overseeing purchasing, maintenance, and delivery processes to ensure timely goods/services, optimal equipment functionality, and compliance with safety standards while identifying and resolving unauthorized or ineffective practices to minimize disruptions and environmental impact via sustainability initiatives.

Stakeholder Communication & Relationships :

• Maintained transparent communication with stakeholders , delivering regular status updates, detailed reports, and facilitating meetings to align expectations, resolve issues, and build trust to improve company culture and work environments.
• Enhanced client and stakeholder satisfaction by proactively addressing concerns, exceeding expectations, and maintaining open lines of communication throughout the project lifecycle.
• Coordinated with diverse stakeholders including clients, local government officials, consultants, and manufacturer's representatives to achieve on-time delivery and regulatory compliance.
• Handling problematic clients with composure , nurturing lasting relationships via dynamic issue resolution, and identifying/qualifying needs to negotiate and close profitable projects at high success rates.

Innovation & Process Improvement :

• Fostered cultures of innovation and continuous improvement , conducting post-project reviews, implementing new construction techniques, and encouraging adoption of advanced tools and methodologies.
• Streamlined project processes and communication channels , reducing scope creep and bottlenecking, improving delivery times, and enhancing operational efficiency through innovative problem-solving and cross-team collaboration.
• Analyzed project performance data and construction bids to identify improvement opportunities, select cost-effective contractors, and drive significant enhancements in quality, efficiency, and profitability.

Construction-Specific Expertise :

• Led design and development of residential, commercial industrial and mixed-use buildings , reviewing architectural designs, providing functionality feedback, and ensuring projects met client specifications and environmental standards.
• Directed on-site construction activities , performing regular job site observations, resolving construction issues promptly, and maintaining daily coordination with vendors and site personnel.
• Implemented sustainable building practices , enhancing environmental impact through innovative techniques, waste reduction programs, and compliance with green building standards.
• Conducted critical pre-construction planning , including site evaluations, material needs assessments, and comprehensive bid analysis to ensure project feasibility and cost efficiency.
• Managed construction waste disposal and recycling programs , promoting environmental responsibility while maintaining compliance with local regulations and industry standards.
• Facilitated smooth project transitions through thorough documentation, effective handovers, and established processes for knowledge transfer and operational continuity.
• Drove projects ahead of schedule through effective resource allocation, schedule management, and proactive issue resolution while maintaining exceptional standards of quality and client satisfaction.
• Established and maintained strategic vendor relationships , ensuring reliable access to affordable, high-quality materials and equipment essential for construction project success.
• Led weekly production and contractor meetings , strengthening communication, resolving critical issues, and maintaining alignment across all project stakeholders and disciplines.
• Effectively managed scope changes and project boundaries , preventing scope creep while keeping initiatives aligned with original objectives, timelines, and financial constraints.
• Supervised team of 68 construction workers to maintain productivity and quality of work.

• Oversaw and manage an annual average of 82 individual new properties listed (Residential & commercial), and an average annual 43 successful attorney transfers
• Pitched properties, redirected objections and consistently closed new real estate opportunities.
• Developed and executed comprehensive real estate strategies for company expansion and profitability.
• Maintained network of local industry partnerships to support sales pipeline.
• Attracted top of funnel opportunities for real estate development and sales.
• Targeted multifamily owners with polished sales presentations to reach full sales potential.
• Built a high-performing team of real estate professionals through effective recruitment, training, and mentorship programs.
• Coached team members on best practices in real estate negotiations, fostering a culture of continuous improvement within the organization.
• Mitigated legal exposure by adhering to stringent compliance standards in all aspects of real estate transactions.
• Negotiated purchase contracts to acquire approved sites.
• Sold real estate to developers to sign maximum units in target locations.
• Implemented cost-effective property management solutions to maximize operational efficiency and reduce expenses.
• Conducted thorough market analysis and due diligence for potential acquisitions, minimizing investment risks.
• Increased property portfolio value by identifying and securing strategic real estate investments.
• Successfully navigated complex zoning regulations to facilitate profitable developments while maintaining strong relationships with local municipalities.
• Analyzed markets, developed strategic plans and offered insightful direction to executives over real estate activities.
• Prospected and qualified new leads for sales presentations.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

• Directed the management of a total employee headcount comprising 85 personnel.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Facilitated smooth collaboration between departments through clear communication channels.
• Increased profit by streamlining operations.
• Handled staff training initiatives aimed at developing the workforce to meet dynamic industry demands.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
• Implemented quality control systems to boost overall product consistency and reliability.
• Analyzed and reported on key performance metrics to senior management.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Implemented sustainability initiatives, reducing environmental impact.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Managed vendor purchasing (Creditors), customer sales (Debtors) account operations efficiently.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Regular budget and sales meetings with different department managers.