Jack Odirile Sediko

• Managed schedules and workloads efficiently among loss prevention personnel while maintaining optimal coverage during peak hours or high-traffic events.
• Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
• Improved store security by implementing comprehensive loss prevention programs and strategies.
• Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
• Monitoring CCTV and logging calls.
• Handling of Shrinkage meetings.
• Handling of service providers (security, cctv & garden) meeting

• Improved workplace safety measures by conducting regular inspections and risk assessments.
• Enhanced emergency preparedness with thorough evacuation plans and drills.
• Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
• Promoted a culture of safety awareness among employees through educational initiatives and presentations.
• Ensure preparations for SHE audits.
• Managing all store SHE appointments.
• Managing all Regulatory visits.

Answering & dealing with customer calls and queries daily.

Creation of customer quotes and loading of prices.

Recording of customer service calls after purchase.

Doing calls to a defecting customers.

Handle all customer related queries.

Doing after sales calls.

Handling store music.

Handling store announcements.