Running
Jackie Van Der Linde
Manager
East London
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Manager
VH Powder Coating
East London
03.2007 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Recruited and hired top performers to add talent and value to department.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Evaluated suppliers to maintain cost controls and improve operations.
Senior Team Leader
Lantern Finance
East London
02.1998 - 02.2008
- Discovered training needs and provided coaching.
- Set clear team goals and delegated tasks and set deadlines.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- approval of all refunds
- Stepping into Managers roll while she was on Maternity Leave.
- Assisted with new hire processing and existing training programs.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Led team of 30 members while providing exceptional customer service.
- Produced weekly, daily and monthly activity reports and forecasts.
- Developed strategies to promote team member adherence to company regulations and performance goals.
- Conducted team member meetings and updated members on best practices and continuing expectations.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
High School Diploma -
Stirling High School
East London 01.1993 - 12.1997
Diploma - Accounting
Academy of Learning
East London 04.2001 -
Skills
Staff Management
Policies and procedures
Sales and marketing
Improvement initiatives
Financial Management
Job inspections
Business administration
Business planning
Verbal and written communication
Mathematical calculations
Interests
Doing a Leadership Course
Timeline
Manager
VH Powder Coating
03.2007 - Current
Diploma - Accounting
Academy of Learning
04.2001 -
Senior Team Leader
Lantern Finance
02.1998 - 02.2008
High School Diploma -
Stirling High School
01.1993 - 12.1997