Jackeline Dinwoodie
Owner / Director of Scientific Instrumentation and Equipment Supply Company
Johannesburg,Gauteng
Summary
Business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs and empowering a work culture.
Dedicated scientific professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to the company and customer's interest.
Overview
36
36
years of professional experience
Work History
Owner / Technical and Sales Director
Selectech (Pty) Ltd
04.1994 - Current
- Manage various sales and technical business aspects pertaining to the finance of the company: Cost calculations, Selling prices / price lists, budgeting etc.
- Discover areas of improvement by generating quarterly operational and sales reports.
- Monitor market conditions to set accurate product pricing and take advantage of emerging trends.
- Evaluate suppliers to maintain cost controls and improve operations.
- Train and guide technical team members in repairs, servicing and calibration of scientific instruments and equipment
- Train, develop and guide sales and technical team members to maintain high productivity and performance metrics.
- Mentor staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Spearhead initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
- Hire, trained, and manage a high-performing team of employees dedicated to achieving company goals.
- Implement marketing strategies to increase brand awareness and attract new customers.
- Ensure regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Handle problematic customers to assist employees and maintain excellent customer service.
- Cultivate and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Update and resolve incidents and managed accessorial charges objectively while maximizing profit.
- Organize and attend trade shows and special events to showcase products, network with other businesses and attract new customers.
Internal Sales Manager
Labotec (Pty) Ltd
01.1991 - 03.1994
Sales Representative
Labotec (Pty) Ltd
01.1988 - 12.1990
Education
Diploma in Entreupreneurship & Business Management
IMM, South Africa
Johannesburg, South Africa 04.2001 -
No Degree - Diploma in Business Marketing
IMM, South Africa
Johannesburg, Sourh Africa 04.2001 -
Bachelor of Science - Majored In: Chemistry, Physics And Mathematics
University of Johannesburg
Johannesburg, South Africa 04.2001 -
Skills
Self Motivation
Timeline
Diploma in Entreupreneurship & Business Management
IMM, South Africa
04.2001 -
No Degree - Diploma in Business Marketing
IMM, South Africa
04.2001 -
Bachelor of Science - Majored In: Chemistry, Physics And Mathematics
University of Johannesburg
04.2001 -
Owner / Technical and Sales Director
Selectech (Pty) Ltd
04.1994 - Current
Internal Sales Manager
Labotec (Pty) Ltd
01.1991 - 03.1994
Sales Representative
Labotec (Pty) Ltd
01.1988 - 12.1990
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