Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Awards
Personal Information
Languages
Timeline
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Jabulile Pamela Masango

Pretoria

Work Preference

Job Search Status

Open to work

Desired Job Title

ReceptionistAdministratorHR AssistantBusiness Owner

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Pretoria, Gauteng
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceFlexible work hoursCompany CulturePersonal development programsHealthcare benefitsTeam Building / Company Retreats

Summary

Human Resources Assistant experienced in supporting HR functions and enhancing workplace culture. Managed employee records and assisted with recruitment processes, contributing to improved HR workflow and employee satisfaction. Demonstrated strong organizational abilities and effective communication skills while handling confidential information with discretion.

Overview

5
5
Languages
3
3

Certifications

16
16
years of professional experience

Work History

HR assistant

RBAS Learning and Development NPO organisation
Pretoria
04.2025 - 02.2026
  • Empowered disadvantaged youth by providing skills training and educational support. Facilitated job readiness through targeted skills training programs.
  • Supported recruitment processes by screening resumes and scheduling interviews.
  • Maintained employee records and updated information in HR databases.
  • Assisted in onboarding new employees through orientation sessions and training materials.

Receptionist

Virgin Active South Africa
Pretoria
04.2018 - 04.2022
  • Assisted members with payment processing.
  • Provided remote support to members through communication.
  • Supported children at Club-V with homework and educational activities, fostering a positive learning environment for 2 hours.

Jewellery Sales Associate

Conhita jewellery shop
Pretoria
09.2019 - 12.2019
  • Sold jewellery to clients in a retail setting.
  • Delivered exceptional customer service to enhance client satisfaction.
  • Assisted customers in selecting jewellery, providing personalized recommendations and guidance.
  • Managed inventory, ensuring product availability and proper display of items.
  • Processed sales transactions efficiently using point-of-sale systems.

Cabin attendant

Inter Cape mainliner
Pretoria
04.2013 - 10.2014
  • Provided assistance to passengers during boarding process.
  • Served and assisted passengers, fostering a positive travel experience.
  • Ensured passenger safety through compliance with safety protocols and regulations.
  • Assisted passengers with boarding and disembarking procedures efficiently.
  • Provided excellent customer service by addressing passenger inquiries and concerns.

Admin officer

SARS Customs
Ortia International Airport
04.2010 - 09.2012
  • Provided clients with telepathic support to enhance their experiences, capture diamonds manually.
  • Capture stats for inspectors on a weekly basis, assist as a switchboard operator, transfer calls to the relevant people.
  • Managed administrative tasks and supported operational efficiency in customs processes.
  • Coordinated communication between departments to ensure compliance with regulations.
  • Prepared and maintained accurate records of customs documentation and shipments.

Education

Diploma - Business in the Streets

Interweave Solutions International
America

Certificate - Human Resources/N4 undergraduate

Tshwane North College
Pretoria, Gauteng

Skills

  • Customer service
  • Project management
  • Recruitment strategies
  • Conflict resolution
  • Data entry
  • Telephone etiquette
  • Human resources administration
  • Personnel records maintenance
  • HR policies
  • Employee onboarding
  • Business administration
  • Human resources support
  • Conflict management
  • Labor agreements
  • Report generation
  • Administrative skills
  • Staff hiring and recruitment
  • Maintaining files
  • Effective planning
  • Employee engagement
  • Scheduling
  • Administrative assistance
  • Staff education and training
  • Team player
  • Affirmative action compliance
  • Administrative support
  • Assessing performance
  • Word processing
  • Computer literacy
  • Teaching
  • High social awareness
  • Interviewing techniques
  • Customer service
  • Employee relations
  • Recruitment management
  • Record preparation
  • HR policies compliance
  • Child labor laws
  • Training support
  • Workforce planning
  • Background checks

Certification

  • MBS business in the streets
  • May 2026 to Present
  • Can start my own business. An entrepreneur who empowers others.
  • Certificate in First Aid
  • April 2020 to April 2022
  • Went to classes and practical sessions to obtain this certification via St John. It was valid for 3 years
  • Counseling in the streets Diploma. Group facilitator. October 2025-July 31 2026.
  • Group coaching and activities were done by my group members .

Volunteer Experience

RBAS Learning and Development NPO organisation, Volunteer as an HR assistant, Pretoria, Gauteng, 2025-04, 2026-02, It is to empower young people and youth by giving them skills through education, and those who can't go to university, who are disadvantaged. Job empowerment and skills

Awards

Awards, Best hard worker in admin.amakhwezi awards, September 2011, Great teamwork and for submitting everything on time. I played my role and duties and provided great customer service to my clients and workers. While I was working at Ortia airport. Sars customs as an administrator officer for import and export..

Personal Information

Availability: Willing to relocate: Anywhere

Languages

English
First Language
Zulu
Beginner
A1

Timeline

HR assistant

RBAS Learning and Development NPO organisation
04.2025 - 02.2026

Jewellery Sales Associate

Conhita jewellery shop
09.2019 - 12.2019

Receptionist

Virgin Active South Africa
04.2018 - 04.2022

Cabin attendant

Inter Cape mainliner
04.2013 - 10.2014

Admin officer

SARS Customs
04.2010 - 09.2012

Diploma - Business in the Streets

Interweave Solutions International

Certificate - Human Resources/N4 undergraduate

Tshwane North College

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Jabulile Pamela Masango