Summary
Overview
Work History
Education
Skills
Software Systems
Profile
Timeline
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Jabulile Moleboheng Ramaisa

Human Resources Management
Randburg

Summary

I am a young and driven professional with experience in administration, project coordination and client services. I have five years experience in the financial industry. I am currently a HRM Assistant assisting , various project management duties at Phekon Financial Solutions (Pty) Ltd, a reputable financial brokerage. The projects that I have worked on include client onboarding, client and internal staff events, brand activations and assisting with procurement processes.

Overview

8
8
years of professional experience
14
14
years of post-secondary education

Work History

Human Resources Administrator

Phekon Financial Solutions
Mondeor
02.2025 - Current
  • Applications corrections and capturing.
  • Vetting of applications (QA of document: ID copies, bank statements, pay slips, etc.
  • Keeping up to date with policy and product changes.
  • Communication liaison with HR personnel's of municipalities.
  • Attending to client medical aid queries.
  • Maintaining company social media accounts.
  • Dealing with email queries.
  • Assisting with company website and portfolio development.
  • Maintain communications between clients, HR departments, business consultants and Sanlam and Old Mutual by sending out daily reports and results of application forms.
  • Oversaw hiring, staffing, and labor law compliance.
  • Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.

Broker Administrator

Phekon Financial Solutions
Mondeor
09.2017 - Current
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Adhered to health and prescription insurance products, delivery systems, and claims systems.
  • Completed training programs to remain updated and further develop proficiency of important industry information.
  • Enhanced brokerage reputation, consistently delivering exceptional client service and transparent communication.
  • Liaised with customers .
  • Maintained personnel records and updated internal databases to support document management.
  • Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
  • Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.

Intern

Phekon Financial Solutions
Johannesburg
02.2017 - 09.2017
  • Filing of documents and applications.
  • Discovery Health applications administrations.

Education

National Diploma - Human Resources Management

Ekurhuleni West College
Germiston,South Africa
05.2019 - 05.2019

Matric -

Ithabiseng Secondary School
Free State

Diploma:Public Relations - Public Relations

UNISA
04.2001 -

Skills

  • Project management

  • Administrative duties

  • Client services

  • Event co-ordination

  • Executive assistance

  • Microsoft Office

  • Microsoft Teams

  • Fafa system

  • Zoom

Software Systems

  • Microsoft Office
  • Microsoft Teams
  • Fafa system
  • Trello
  • Zoom

Profile

Jabulile Moleboheng Ramaisa,083 641 2802, jaburamaisa@gmail.com, EE - black female

Timeline

Human Resources Administrator

Phekon Financial Solutions
02.2025 - Current

National Diploma - Human Resources Management

Ekurhuleni West College
05.2019 - 05.2019

Broker Administrator

Phekon Financial Solutions
09.2017 - Current

Intern

Phekon Financial Solutions
02.2017 - 09.2017

Diploma:Public Relations - Public Relations

UNISA
04.2001 -

Matric -

Ithabiseng Secondary School

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Jabulile Moleboheng RamaisaHuman Resources Management