Jabulile Feketa
Katlehong
Summary
Results-driven Solutions Specialist and Programme Manager with strong expertise in business analysis, project management and financial operations in banking. Skilled in requirement gathering and technical communication to align IT with business needs. Experienced in managing complex projects and fostering stakeholder relationships while driving strategic decisions through data analysis. Focused on delivering innovative solutions that support organisational objectives.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Solutions Specialists
FNB Retail Loans - Enablement
Johannesburg
04.2022 - Current
- Identified and resolved technical issues to enhance operational efficiency.
- Gathered user requirements and documented definitions to support effective project development.
- Evaluated functionality and performance of existing software to best target new releases.
- Coordinated quality testing with assurance team and partnered on resolving defects.
- Communicated complex processes for better understanding and smoother collaboration across teams.
- Maintained relations between IT and business to ensure alignment on project goals.
- Having in-depth Product Knowledge.
Programme Manager
FNB Credit Card Project Management Office
Johannesburg
03.2018 - 03.2022
- Monitored programme performance against key performance indicators, adjusting strategies to optimise results.
- Managed finance, strategic, and compliance projects to ensure alignment with organisational goals.
- Led a team to deliver projects while coordinating and managing dependencies effectively.
- Identified and assessed risks to mitigate project issues.
- Ensured the project was on schedule and within budget
- Applied subject matter expertise to guide complex projects.
- Project Planning, Stakeholder management.
Project Manager
FNB Credit Card Project Management Office
11.2015 - 02.2018
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Project Planning, Stakeholder management, Risk management, Ensure the project is on schedule and within budget.
- Oversaw finance, strategic, and compliance projects, ensuring adherence to organisational standards and enhancing project alignment with business goals.
- Monitored service delivery, proactively intervening to resolve issues, maintaining service quality and client satisfaction.
Project Manager: Finance
FNB Credit Card Finance
06.2012 - 10.2015
- Managed financial projects to ensure alignment with organisational goals.
- Created financial data models to analyse trends and inform decision-making.
- Supported financial systems processes to enhance data accuracy and reporting efficiency.
- Cultivated relationships with clients, stakeholders, and team members to foster collaboration and drive project success.
Business Analyst
FNB Retail Forex: Projects Department
10.2011 - 05.2012
- Analysed business processes to identify inefficiencies and recommend improvements for operational excellence.
- Developed and implemented data analysis methodologies to support strategic decision-making.
- Scoped projects and guided implementation to meet business objectives.
- Managed project delivery from initiation to closure, ensuring alignment with stakeholder expectations.
- Documented process flows and developed user manuals to facilitate effective change management.
Finance Manager
FNB Retail Forex: Finance
06.2010 - 09.2011
- Managed financial operations, including budgeting, forecasting, and financial reporting, to support business objectives.
- Oversaw month-end and year-end close processes, guaranteeing accuracy and timeliness of financial statements to support regulatory compliance and informed decision-making.
- Managed accounts payable and receivables, ensuring timely invoicing, accurate account reconciliation, and efficient cash transaction processing.
- Analysed financial and management reports to extract actionable insights that informed strategic decisions.
Cost Accountant
FNB Credit Card: Finance Department
02.2006 - 05.2010
- Coordinated month-end and year-end close processes to ensure timely and accurate financial reporting.
- Analysed financial data to produce monthly reports, providing insights into company performance for stakeholders.
- Coordinated with external auditors during annual audits, providing necessary cost accounting documentation and explanations.
- Contributed to the FNB CARD budget team.
- Updated database records regularly, ensuring data accuracy and reliability for financial reporting.
- Check the efficiency of our CAMS systems.
Systems Accountant
First National Bank (AnD)
Johannesburg
02.2003 - 01.2006
- Ensured system integrity through regular audits and updates.
- Maintained the integrity of the IDS and Green Model System by conducting regular checks and updates.
- Investigated and reported systems-related issues affecting customer accounts, facilitating timely resolutions.
- Identified issues, analysed information and provided solutions to problems.
- Collaborated with team members to meet targets, contributing to overall project success.
- Met schedule using excellent planning and coordination skills.
Business Analyst
First National Bank (AnD)
05.2001 - 01.2003
- Analysed business processes, identifying inefficiencies and proposing actionable improvements for operational excellence.
- Executed system changes to align with user requirements and enhance application functionality.
- Collaborated with IT specialists to design and optimise system specifications for business applications.
- Documented process flows and created user manuals to support effective change management.
- Monitored key performance indicators to track progress against strategic goals and objectives.
- Testing and Quality Control.
- Bank Hogan System: IDS, ODS, WSE and ILP.
Clerk
CallGuard Security services (Group4)
07.2000 - 04.2001
- Managed time sheets for accurate tracking of personnel hours.
- Oversaw wage register to ensure timely and accurate payroll processing.
- Performed various administrative tasks to support office operations.
- Coordinated issuance and maintenance of personnel uniforms for operational readiness.
- Daily register of security personnel.
Education
Specialized Project Management - Project Management
WITSPLUS
Johannesburg01-2017
Fundamentals of Project Management - Project Management
WITSPLUS
Johannesburg, GP01-2016
Financial Management Diploma - Accounting
DAMELIN BUSINESS SCHOOL
Johannesburg, GP01-2005
Pastel Accounting - Accounting
COMP-DYNAMICS cc
Johannesburg, GP01-1997
N3 – N5 (Commerce) Accounting & Computer Course - Accounting
USIZO TECHNICAL COLLEGE
Johannesburg, GP01-1995
National Diploma - Financial Information Systems
VAAL TRIANGLE TECHNIKON
Vanderbijlpark, GPGrade 11 -
ALAFANG SEC. SCHOOL
Katlehong, GPSkills
- Product knowledge
- Requirement gathering
- Business analysis
- Technical communication
- Stakeholder engagement
- Project coordination
- Decision making
- Problem solving
- Creative thinking
- Decision making
Custom
Movies, Reading, Cooking, Volleyball, Tennis
Languages
English
Upper Intermediate
B2
IsiZulu
Upper Intermediate
B2
Certification
- Financial Management
- Specialized Project Management
- Fundamentals of Project Management
- Digital Transformation: Platform Strategies for Success
- Agile Training
- Business Analysis
Interests
- Volunteering
- Reading Books and articles
- Playing Board Games and Puzzle Solving
- Travelling
Personal Information
- ID Number: 7605090474080
- Ethnicity: African
Timeline
Solutions Specialists
FNB Retail Loans - Enablement
04.2022 - Current
Programme Manager
FNB Credit Card Project Management Office
03.2018 - 03.2022
Project Manager
FNB Credit Card Project Management Office
11.2015 - 02.2018
Project Manager: Finance
FNB Credit Card Finance
06.2012 - 10.2015
Business Analyst
FNB Retail Forex: Projects Department
10.2011 - 05.2012
Finance Manager
FNB Retail Forex: Finance
06.2010 - 09.2011
Cost Accountant
FNB Credit Card: Finance Department
02.2006 - 05.2010
Systems Accountant
First National Bank (AnD)
02.2003 - 01.2006
Business Analyst
First National Bank (AnD)
05.2001 - 01.2003
Clerk
CallGuard Security services (Group4)
07.2000 - 04.2001
Specialized Project Management - Project Management
WITSPLUS
Fundamentals of Project Management - Project Management
WITSPLUS
Financial Management Diploma - Accounting
DAMELIN BUSINESS SCHOOL
Pastel Accounting - Accounting
COMP-DYNAMICS cc
N3 – N5 (Commerce) Accounting & Computer Course - Accounting
USIZO TECHNICAL COLLEGE
National Diploma - Financial Information Systems
VAAL TRIANGLE TECHNIKON
Grade 11 -
ALAFANG SEC. SCHOOL