Jabulani Mathebula
Social Media
Daveyton
Summary
Motivated individual pursuing a career in marketing management, adept at swiftly understanding and applying strategic procedures. Experienced in enhancing communication within departments to improve efficiency. Focused on adopting new strategies that contribute to business success and asset optimization.
Overview
6
6
years of professional experience
39
39
Certifications
2
2
Languages
Work History
Safety Representative
Jet Demolition
09.2020 - 10.2024
- DEVELOPED ABILITIES
- My working experience has enabled me to:
- Adapt to the working environment of a large organisation
- Get on with a wide variety of people
- Improve my theoretical and practical knowledge of management
- Improve my theoretical and practical knowledge of marketing.
Intern (CRM) customer relation management
07.2018 - 12.2019
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the customers on further outage within the communication platforms.
- Letting customers know about other causes of the outage in different areas.
- Attending meetings with clients to build relationships with existing accounts.
- Working closely with top Management and team Leaders.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements.
- Updating the CRM and ensuring line managers are aware of changes within clients.
- Passing leads to the area Managers team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
Education
National Higher Certificate - Marketing Management
Ekurhuleni East TVET College
01.2017
National Senior Certificate - undefined
Lekamosu High School
01.2013
Skills
Software application skills
Word processing software
Excel spreadsheet software
Outlook proficiency
Presentation software
Certification
National Senior Certificate
References
- Ronel, Brockway, H.O.D (Marketing), ronelb@eec.edu.za, 011 730 6600, Ekurhuleni East TVET College
- Isaac, Mangena, Media Relation Manager, 011 490 7736, City Power
- Tia, Haydock, HR, 011 495 3800, Jet Demolition
Interests
I belong to a hiking club and go on regular hikes, Spend time with friends and family
Timeline
Safety Representative
Jet Demolition
09.2020 - 10.2024
Intern (CRM) customer relation management
07.2018 - 12.2019
National Higher Certificate - Marketing Management
Ekurhuleni East TVET College
National Senior Certificate - undefined
Lekamosu High School