Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jabu A Mathenjwa

Social auxiliary worker
Pretoria,GA

Summary

I am a graduate and experienced social auxiliary worker with a firm commitment to social care. My experience is rooted in a solid background of working with young, old, and vulnerable people from all background and different life circumstances. At the currently I am working with children in primary schools, high schools, higher institutions and running awareness or community outreach around communities. I am providing support, care, protection to vulnerable individual and family. I am comfortable in both solitary and group sessions and have good communication skills which are useful in times of contact with organization. History of effectively helping clients through positive communication strategies and individual counseling. Knowledgeable about collecting and analyzing data to further treatment and program goals.

Overview

10
10
years of professional experience

Work History

Life coach for parents & adolescents

Self Employed
03.2021 - Current
  • Apart from work I am a personal development coach for adolescents and parents
  • Conduct session for social illness and education to adolescents
  • I assist adolescents with goal setting, how to understand their values, setting healthy boundaries, growth mind-set, gratitude and how to deal with daily issues from home and outside the world, conduct containment and counseling.
  • Facilitated group sessions and learning discussions to further objectives.
  • Helped adolescents build life management and coping skills to handle daily needs and specific stressors.
  • Connected clients with available resources

Social auxiliary worker

Khuluma Family Counselling NPO
03.2021 - Current
  • Provide assistance and support to social worker by rendering containment and counselling service
  • Assist social worker in case management, intervention planning and services delivery
  • Do all intake for the facility and conduct assessments to identify client needs and appropriate interventions
  • Provide psychosocial support and guidance to individuals, families and communities
  • Facilitate/Co-facilitate support group, facilitate workshops and educational group work
  • Assisting clients to refer them in different facilities according to their cases such as magistrate court to apply for protection order, SAPS to open case, place of safety and shelter if they need a place to reside
  • Doing follow up with the clients by calls or messages
  • Update old files and open the new client's files by developing report templates that improve the accuracy efficiency of case documentation
  • Supervise and guide victim supporter team members ensuring they are doing community outreach, writing reports after community outreach and give the clients a better service
  • Doing debriefing with them after receiving a traumatic case and doing trainings for services that an organization is rendering to improve teamwork and service efficiency
  • Liaise with community organizations, schools, and other stakeholders to enhance service impact
  • Doing awareness campaigns around communities, schools and in higher institutions of learning
  • Working with Social Workers in writing reports
  • Attendance of meetings and taking minutes for meeting
  • Work hand-in hand with social crime officer from SAPS
  • Office Administration through organizing, arranging, and coordinating meetings
  • Answering phone calls, maintaining filling systems and overseeing appointment setting and schedules
  • Planning weekly therapeutic programme with social worker
  • Report any significant matters to social worker and administrator
  • Submit weekly, monthly, and annual client's statistics to social worker, administrator, department of community safety and department of social development
  • Coordinate and facilitate group sessions for parents, women and men, workshops and awareness programs to empower community about gender-based violence, human trafficking and bullying

Assistant Administrator

Future Family NPO
Pretoria, GA
01.2016 - 12.2020
  • Provide assistance and support to social worker by rendering containment and counselling service
  • Assist social worker in case management, intervention planning and services delivery
  • Do all intake for the facility and conduct assessments to identify client needs and appropriate interventions
  • Provide psychosocial support and guidance to individuals, families and communities
  • Facilitate/Co-facilitate support group, facilitate workshops and educational group work
  • Assisting clients to refer them in different facilities according to their cases such as magistrate court to apply for protection order, SAPS to open case, place of safety and shelter if they need a place to reside
  • Doing follow up with the clients by calls or messages
  • Update old files and open the new client's files by developing report templates that improve the accuracy efficiency of case documentation
  • Supervise and guide victim supporter team members ensuring they are doing community outreach, writing reports after community outreach and give the clients a better service
  • Doing debriefing with them after receiving a traumatic case and doing trainings for services that an organization is rendering to improve teamwork and service efficiency
  • Liaise with community organizations, schools, and other stakeholders to enhance service impact
  • Doing awareness campaigns around communities, schools and in higher institutions of learning
  • Working with Social Workers in writing reports
  • Attendance of meetings and taking minutes for meeting
  • Work hand-in hand with social crime officer from SAPS
  • Office Administration through organizing, arranging, and coordinating meetings
  • Answering phone calls, maintaining filling systems and overseeing appointment setting and schedules
  • Planning weekly therapeutic programme with social worker
  • Report any significant matters to social worker and administrator
  • Submit weekly, monthly, and annual client's statistics to social worker, administrator, department of community safety and department of social development
  • Coordinate and facilitate group sessions for parents, women and men, workshops and awareness programs to empower community about gender-based violence, human trafficking and bullying
  • Reason for leaving: End of contract
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
  • Processed expense reports accurately and submitted them within required deadlines for prompt reimbursement.
  • Updated department procedures manuals regularly to reflect changes in policies or protocols.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Education

Bachelor of Arts Honours - social behavioural studies (HIV/AIDS)

University of South Africa
01.2025

Bachelor's degree of Art - Social Science

University of South Africa
01.2018

Social auxiliary worker - undefined

SACSSP
01.2020

Counselling children & youth certificate - undefined

SACAP
01.2024

Introduction to domestic violence certificate - undefined

NICRO
01.2023

IsiQalo certificate - undefined

Valued citizens
01.2022

Certified life coach & the Mind-set for life - undefined

School of Life
01.2020

No Degree - Digital Marketing

Grow GOOGLE
01.2014

No Degree - Data Science

Grow Google
03.2025

No Degree - Teaching English To Speakers of Other Languages

TEFL Universal
02.2025

Skills

  • MS Word
  • MS PowerPoint
  • Email and Internet usage
  • Active listening
  • Service Orientation
  • Speaking
  • Collaboration and Networking
  • Marketing
  • Lesson planning
  • Client assistance
  • Self-awareness
  • Motivational techniques
  • Data collection

Accomplishments

  • Achieved best reviews by completing gratitude journal and published it with accuracy and efficiency.
  • Supervised a team of 10 staff members.
  • Collaborated with a team of 15 stakeholders in the development of combating gender-based violence and crime.
  • Achieved consistent clients through effectively helping with containment and follow-up.

Languages

IsiZulu
English
SiSwati
Sepedi

Timeline

Life coach for parents & adolescents

Self Employed
03.2021 - Current

Social auxiliary worker

Khuluma Family Counselling NPO
03.2021 - Current

Assistant Administrator

Future Family NPO
01.2016 - 12.2020

Bachelor of Arts Honours - social behavioural studies (HIV/AIDS)

University of South Africa

Bachelor's degree of Art - Social Science

University of South Africa

Social auxiliary worker - undefined

SACSSP

Counselling children & youth certificate - undefined

SACAP

Introduction to domestic violence certificate - undefined

NICRO

IsiQalo certificate - undefined

Valued citizens

Certified life coach & the Mind-set for life - undefined

School of Life

No Degree - Digital Marketing

Grow GOOGLE

No Degree - Data Science

Grow Google

No Degree - Teaching English To Speakers of Other Languages

TEFL Universal

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Jabu A MathenjwaSocial auxiliary worker