Investing
J-Tim Wayne Mardon
Sales Representative/ Product Ambassador/ Waiter/ Bartender
East London
Summary
Dynamic sales professional with a proven track record at RoxciBeach Restaurant, excelling in customer service and revenue generation. I consistently achieved top performer status by leveraging product knowledge and interpersonal communication to enhance client satisfaction. Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions. Energetic Sales Representative offering superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Sales Representative/Restaurant Waiter
RoxciBeach Restaurant
03.2025 - 12.2025
- Expanded customer base through networking and relationship building. Keeping customers happy with the best products available, offering best value for price.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential customers and products suited to them.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key customers through regular communication and excellent service provided.
Barista/ Head Bartender/Head Waiter
Coffee Lounge ( Hoofkantoor )
10.2024 - 02.2025
- Maintained a high level of knowlegde and understanding of machinery and maintence of them. Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety. Operating and calibration of coffee machines, deep cleaning and assembly of machinery and equipments.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Apprentice Blocksman/Retail Sales Associate Cashier
West Bank Butchery
01.2024 - 08.2024
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training, 7+ months experience with formal training program to become a qualified butcher and learning necessary skills for meat preparation, cutting, production, merchandising, hygiene and safety, stock management and customer service.
- Worked under guidance of experienced professionals to learn trade best practices and techniques. Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Completed assigned tasks efficiently and accurately, contributing to overall project success. Received constructive feedback from mentors, leading to improved performance and increased knowledge.
Education
High School Diploma -
West Bank High School
East London, South Africa 04.2001 -
Skills
Customer service &Sales development
Interests
Economical Status
Assets and Liabilities
Capital
Finance
Timeline
Sales Representative/Restaurant Waiter
RoxciBeach Restaurant
03.2025 - 12.2025
Barista/ Head Bartender/Head Waiter
Coffee Lounge ( Hoofkantoor )
10.2024 - 02.2025
Apprentice Blocksman/Retail Sales Associate Cashier
West Bank Butchery
01.2024 - 08.2024
High School Diploma -
West Bank High School
04.2001 -
Sports and Coaching, Fittness and well-being
A young, ambitious individual inspiring to be nothing but the best version of himself, taking on every challenge as a welcoming opportunity. Freshly graduated highschool and achieved above excellent results from my hard work and persistent. Great interest in the sales, hospitality and culinary industries. Honest, loyal, hard-working and responsible for decision making and team leading. Computer literate. Dynamic and professional with a proven track record in leadership and collaboration. Adept at leveraging strong communication skills to build relationships and drive results in fast-paced environments. Possesses a solid foundation in specific industries with hands-on experience. Known for problem-solving and a relentless pursuit of excellence, consistently exceeding expectations. Committed to continuous learning and professional development, eager to contribute innovative ideas and strategies. Passionate about making a meaningful impact and driving success through teamwork and dedication.