Jé-anne Rothman
Intermediate Life Support Practitioner
Kuilsriver, Bosonia, Cape Town
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Hair Stylist Assisstant
Salon Mellieghs
Plettenberg Bay
03.2023 - Current
- Answered telephone calls to provide information and schedule new appointments.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Entertained children during cuts to allow guardians to fully focus on appointment services.
- Increased client satisfaction by providing excellent customer service.
- Recommended products for clients based on individual needs.
- Answered phone calls and emails to schedule client appointments.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed loyal following of clients by providing high-quality services.
Sales and Marketing Assistant
Edenscyze Pty Ltd
Plettenberg Bay
02.2023 - Current
- Assisted call-in customers with questions and orders.
- Wrote copy for social media posts, promotional emails and other marketing collateral.
- Maintained confidentiality of customer and business information to prevent data breaches.
- Measured and reported on results of marketing initiatives.
- Collaborated closely with sales team to manage leads and help with proposals.
- Demonstrated willingness and interest in learning new tasks and skills.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
- Identified appropriate marketing channels and target customers for campaigns.
Administration Receptionist
MHR
Plettenberg Bay
10.2022 - 01.2023
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Collected Type payments, processed transactions and updated relevant records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handled assignments independently with good judgement and critical thinking skills.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Compiled information from files and research to satisfy information requests.
Intermediate Life Support
Eden 911
George
12.2019 - 03.2021
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Administered fluid replacement via IV to replace fluid volumes and correct electrolyte imbalances.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Restocked ambulance with proper equipment.
- Administered continuous 3-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Transferred patients safely and securely to medical facilities for continued care.
Education
Ambulance Emergency Assistant - Emergency Management
Ambutek
Milnerton 01.2015 - 03.2015
Basic Ambulance Assistant - Emergency Management
Action Training Academy
Vanderbijilpark Gauteng 07.2013 - 08.2013
Skills
Relationship building and management
Networking expertise
Customer consultation
Marketing familiarity
IV Insertion
Ambulance Transfer
Emergency Response
Pre-hospital Care
Patient Management
Patient Assessments
Vital Sign Monitoring
Medical History Collection
Triaging
Medical Records Management
Medication Administration
EMR / EHR
CPR
Vital Assessments
Direct Patient Care
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Hair Stylist Assisstant
Salon Mellieghs
03.2023 - Current
Sales and Marketing Assistant
Edenscyze Pty Ltd
02.2023 - Current
Administration Receptionist
MHR
10.2022 - 01.2023
Intermediate Life Support
Eden 911
12.2019 - 03.2021
Ambulance Emergency Assistant - Emergency Management
Ambutek
01.2015 - 03.2015
Basic Ambulance Assistant - Emergency Management
Action Training Academy
07.2013 - 08.2013