Summary
Overview
Work History
Education
Skills
References
MOTO
Timeline
Generic

IZAMPUE B. M JAKE

CS Agent
Johannesburg

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
11
years of professional experience
1
1
Language

Work History

Contact center consultant

Viva Vision
09.2019 - Current
  • Duties: Answer inbound calls in a timely and friendly manner, Evaluate problems and complaints of the callers and provide proper solutions to them, Respond to the needs of customers and provide personalized service, Provide information on the company’s products or services and generate interest in the offer, Upsell products and services, Research needed ,
  • with over 6 years experience of excellent client oversight, issue resolution and relationship-building expertise in the iGaming Industry.


Consultant

Africa Engineering Consulting Services ( Versicomm)
09.2017 - 09.2018
  • Project 1: Consulting Engineers – Civil
  • Projects: Site Consultant: Ekurhuleni Bridge Management System which entails condition assessments of all bridges and culverts in Ekurhuleni Region for City of Ekurhuleni Municipality.
  • Duties: Office management of policies, progress and specifications accomplishments, Project planning and resources allocations, Sourcing and structuring new service provider relationships, Workers engagement on projects and monitory on policies and rules fulfilment, Setting up of standard site templates, Approval of drawings prior client’s obedience

Site manager

MBANGA TRADING Enterprise(Pty) Ltd
01.2017 - 08.2017
  • Project 1: NGa-NtataVillage, Limpopo, South Africa
  • Duties: Earthwork, Roadwork 3.2 Km, General supervision, Professional team meeting, Sub-contractor meeting, Doing the monthly claims

Junior Forman and site clerk

MW CIVILS Earthwork(Pty) Ltd
01.2015 - 07.2015
  • Project 1: KIA and HYUNDAI Fourways, Johannesburg South Africa
  • Project 2: Equestria value centre
  • Project 3: EastgateMall, South Africa
  • Project 4: Roberville upgrade , South africa
  • Project 5: Netcare hospital Pinheaven, Krugersdorp,South Africa
  • Project 6: Green Stone Traffic Circle, Edenvile, South Africa
  • Position: Site Forman
  • Period: July 2015 to December 2015 (practical Completion) 6 months
  • Position: Site Forman
  • Period: January 2016 to May 2016
  • Position: Site manager
  • Period: May 2016 August 2016
  • Position: Site manager
  • Period: august 2016 to October 2016
  • Position: General Forman
  • Period: October 2016 to January 2017
  • Duties: Earthwork, General supervision of activities, Ordering, receiving and stocking of material, Responsible for Induction, Control and measurement of productivity, Safety officer on site, First aider

Education

National Diploma - building science, Civil engineering N6

COLLEGE OF COMM & ENGINEERING
07.2017

Certificate - Project Management

Corsera Google
USA
04.2001 -

Skills

Call center customer service

References

Daudet, Technical Director, Daudet@Mbanga.co.za, kkabuikadaudet@gmail.com, daudet@sagricons.com, 0723665173, Mbanga Trading Enterprise

MOTO

Don’t work only while being watched, in order to please men, but as slaves of Christ, do God’s will from your heart. Serve with a good attitude, as to the Lord and not to men, knowing that whatever good each one does, slave or free, he will receive this back From the Lord.

Timeline

Contact center consultant

Viva Vision
09.2019 - Current

Consultant

Africa Engineering Consulting Services ( Versicomm)
09.2017 - 09.2018

Site manager

MBANGA TRADING Enterprise(Pty) Ltd
01.2017 - 08.2017

Junior Forman and site clerk

MW CIVILS Earthwork(Pty) Ltd
01.2015 - 07.2015

Certificate - Project Management

Corsera Google
04.2001 -

National Diploma - building science, Civil engineering N6

COLLEGE OF COMM & ENGINEERING

Similar Profiles

CREATE PROFILE
IZAMPUE B. M JAKECS Agent