IVY RAMPEDI
Middelburg
Summary
Adept at maintaining safe environments and excelling in proactive problem-solving, I leveraged skills in telephone switchboard operation and situational awareness. Demonstrated ability to enhance administrative efficiency, fostering positive relationships and ensuring seamless operations. Achieved significant improvements in safety and customer satisfaction, underscoring a commitment to excellence and a proactive approach.
Overview
6
6
years of professional experience
Work History
Teacher's Assistant
Department of Basic Education
Middelburg
07.2023 - 12.2023
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported classroom teacher in managing a diverse classroom of students.
- Distributed and collected tests and homework to prepare for grading by head teacher.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Assisted teachers with lesson preparation and curriculum implementation.
Waitress (Part-Time)
KK Staffing
11.2019 - 01.2020
- Took orders for food and drinks and delivered them to guests.
- Developed positive relationships with regular customers through friendly conversation.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Organized take-out orders efficiently according to customer requests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Administration Assistant
Power Fashion Store
05.2018 - 10.2019
- Performed general clerical duties such as photocopying, faxing, mailing and scanning documents.
- Processed financial documents, contracts, expense reports and invoices.
- Managed daily calendars for multiple staff members.
- Answered incoming calls in a professional manner.
- Drove customer feedback to deliver information to management for corrective action.
- Maintained employee attendance records according to company policies.
Education
Digital Literacy : MicroSoft Suite
NEMISA
South Africa11-2022
Grade 12 -
Moreko Secondary School
South Africa12-2014
Skills
- Telephone switchboard operation
- Proactive approach
- Safety inspection
- Alarm management
- Situational awareness
- Shift handover
- Strong problem solver
- Reception oversight
- Emergency response
- Maintaining safe environments
References
- Mr. Frederick Mashao, Lecturer, 0711951239, University of Limpopo
- Ms. Hilda Manuka, Supervisor, 0605537873, University of Limpopo
- Mr. Mmelwa Mahlangu, Manager, 0836921533, Power Fashion Store
Disclaimer
I do hereby declare that the above particulars of information and facts stated are true, correct, and complete to the best of my knowledge and belief.
Languages
- English
- IsiZulu
- Sepedi
- Setswana
Personal Information
- ID Number: 9509070970083
- Ethnicity: African
- Criminal Record: None
- Date of Birth: 09/07/95
- Gender: Female
- Nationality: South African
- Marital Status: Single
Languages
Sepedi
First Language
English
Proficient (C2)
C2
IsiZulu
Advanced (C1)
C1
Timeline
Teacher's Assistant
Department of Basic Education
07.2023 - 12.2023
Waitress (Part-Time)
KK Staffing
11.2019 - 01.2020
Administration Assistant
Power Fashion Store
05.2018 - 10.2019
Digital Literacy : MicroSoft Suite
NEMISA
Grade 12 -
Moreko Secondary School
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