Itumeleng Maria Mphomela
External Sales Team Leader
Midrand,GP
Summary
Dynamic sales leader with a proven track record at Absa Bank, excelling in team management and revenue generation. Expert in building strong client relationships and implementing effective sales strategies, driving significant growth. Skilled in performance management and coaching, fostering a motivated team environment to achieve ambitious sales targets.
Overview
19
19
years of professional experience
Work History
External Sales Team Leader
Absa Bank
08.2022 - Current
- Lead and manage a team of external sales representatives to achieve sales targets.
- Develop and implement sales strategies to drive growth and expand customer base.
- Build and maintain relationships with existing and potential clients.
- Identify and pursue new business opportunities.
- Monitor and manage team performance, providing coaching and development support.
- Ensure compliance with Absa's policies, procedures, and regulatory requirements
- Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
Aquisition Banker
Absa Bank
02.2019 - 07.2022
- Identify and pursue new business opportunities to drive income growth.
- Develop and maintain relationships with existing clients to generate referral business.
- Improve cross-sell ratio and identify sales and service opportunities.
- Conduct market research and analyze customer needs.
- Develop and implement solutions-based approaches to meet customer needs.
- Manage credit risk and develop practical credit solutions.
- Collaborate with colleagues to generate leads and support business growth.
- Raise the profile and reputation of the Bank in the local community.
- Provide financial advice to existing and new customers.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
Remote Sales Consultant
Absa Bank
10.2017 - 01.2019
- Sales growth and performance
- Customer engagement and advice
- Sales and marketing
- Risk and regulatory management
- Networking and partnerships
- Brand representation and customer service
Sales Consultant
Nedbank
06.2013 - 09.2017
- Identifying and pursuing new sales opportunities
- Building and maintaining customer relationships
- Conducting needs analysis and providing tailored financial solutions
- Meeting and exceeding sales targets
- Collaborating with internal stakeholders to deliver customer value
- Staying up-to-date with industry trends and competitor activity
Financial Service Consultant
JD Group
03.2006 - 05.2012
- New account openings and explanation of credit agreement terms
- Customer data capture and verification
- Credit checks and trade reference analysis
- Debit order processing and payment management
- Debt collection and follow-up on outstanding payments
- Monthly reconciliations and allocations
- Journal entries, credit/debit notes processing
- Insurance claims processing and documentation
- Decision-making on account handovers (write-offs, garnishee orders, repossessions)
Education
Advance Diploma in Business Management - Business Administration And Management
Mancosa
Pretoria, South Africa 04.2001 -
RE5 - Regulatory Affairs
Moonstone
Sandton, South Africa 04.2001 -
Diploma in Credit Management - Finance
University of Johannesburg
Auckland Park, South Africa 04.2001 -
Skills
Team Management
Timeline
External Sales Team Leader
Absa Bank
08.2022 - Current
Aquisition Banker
Absa Bank
02.2019 - 07.2022
Remote Sales Consultant
Absa Bank
10.2017 - 01.2019
Sales Consultant
Nedbank
06.2013 - 09.2017
Financial Service Consultant
JD Group
03.2006 - 05.2012
Advance Diploma in Business Management - Business Administration And Management
Mancosa
04.2001 -
RE5 - Regulatory Affairs
Moonstone
04.2001 -
Diploma in Credit Management - Finance
University of Johannesburg
04.2001 -
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