Itumeleng Motaung

• Managing Monthly Rhodes Targets in PnP franchise
• Improved client satisfaction by promptly addressing concerns and providing personalized services.
• Educated customers on product features and benefits, ensuring informed decision-making during purchase processes ( Pricing)
• Enhanced customer experience by consistently delivering prompt, courteous, and professional service.
• Arranging Promoters for store opening or in store promo
• Holding Meeting with PnP Buyers in HB01 and HB06 (Stealdale Wholesale)
• Making sure stock is rotated in stores warehouse.
• Checking National promotion in stores every Mondays.

• Chanel: PNP family franchise Rep

Rhodes Dedicated Rep

Duties

• Chasing Monthly Targets
• Holding Meeting with PnP Buyer in HB01( Stealdale)
• Holding Meeting with PnP Franchisee owners
• Arranging store deals with Store owners and Buyers
• Determining instore Pricing deals
• Arranging promoters to move out stock
• Managed stuff of 45 merchandisers in PnP stores
• Reporting figures every two weeks to the divisional

• Chanel: PNP franchise stores, PnP Hyper, Ch Hyper and Shoprite

• - Reaching Monthly Targets and making sure objectives are met at store level
• Chanel: Shoprite and Checkers

• - Helping CMS Reps to reach their monthly budget
• - Making sure store objective are met at store level and merchandisers are being trained at store level
• Chanel: Spar / Wholesale / PnP Corporate, PnP Family, PnP Hy, Shoprite Checkers and Clicks

• - I was exposed to multiple accounts
• - Making sure all our suppliers are well taking care and customers are being looked after as day to day business taking place stock is available every time on shelf and orders are made in time
• Chanel: Shoprite Checkers, Usave and Clicks

• - I was exposed to soft drinks products of ABI
• - Making sure none of the customer buying ABI products came out unhappy
• - I made sure all ABI soft drinks are well merchandised on fridges and orders were made

• - I was exposed to customers and found it in myself to be the best route of information and in so doing found myself doing a lot of customer service and knowing brands
• - I came to understand customers better which made the job better for everyone as I would relay information to Reps and store managers regarding what to be ordered and which products are fast lines and slow lines