Itumeleng Mangope
Pretoria,GP
Summary
Dedicated and highly organized administrative professional with over 5 years of experience in senior secretarial roles within the private sectors. Proficient in project management, financial administration, and stakeholder engagement. Known for maintaining confidentiality, demonstrating integrity, and delivering high-quality support under pressure. Seeking to leverage expertise to enhance the operational efficiency of the Office of the Municipal Manager.
Overview
10
10
years of professional experience
Work History
Office Manager
Senkosi Environmental cc
8 2016 - 09.2017
- Provided comprehensive secretarial support to the CEO, ensuring efficient office operations and high-quality administrative services. This supports and encompasses all staff as well.
- Managed the CEO’s diary, scheduled appointments, and coordinated meetings, including preparing agendas and minutes.
- Handled incoming and outgoing correspondence.
- Organized and managed internal and external corporate events, ensuring all logistics were in place
- Supervised junior administrative staff, providing training and support to enhance team performance
- Maintained electronic and physical filing systems for easy retrieval of documents and information
- Monitored office expenditure and managed petty cash, ensuring compliance with budgetary guidelines
- Following up on invoices to ensure payment on time
- Developed and implemented office policies and procedures to enhance operational efficiency
- Recorded office expenditure and managed the petty cash for various administrative functions
- Key Achievements: Improved administrative processes that resulted in a 60% increase in office efficiency
- Formed part of the management committee (MANCO)
- Successfully organized a company-wide event that enhanced team cohesion and stakeholder relations
- Recognized for excellence in service delivery and support to senior management.
Business Development Administrator
Oresego Holdings (Pty) Ltd
10.2010 - 12.2013
- Assisted in the administration of business development projects, coordinating schedules and meetings for the Business Development Director and the unit
- Prepared and maintained project documentation, including proposals, contracts, and progress reports
- Liaised with clients and stakeholders to provide updates and gather feedback on ongoing projects
- Organized corporate events, including workshops and networking sessions, to foster stakeholder engagement
- Managed procurement processes for office supplies and ensured timely delivery of goods and services
- Conducted market research to identify new business opportunities and contributed to strategic planning
- Key Achievements: Played a significant role in increasing the company’s client base through effective networking and stakeholder management
- Streamlined documentation processes, which reduced preparation time for proposals by 40%
- Developed and implemented a tracking system for client interactions that improved follow-up efficiency.
Project Administrator
Busisiwe Personnel cc
09.2008 - 12.2009
- Supported senior project managers by managing administrative tasks such as report writing, minute-taking, and project tracking
- Coordinated procurement activities, preparing tender documents and monitoring budget allocations
- Facilitated communication among project teams and subcontractors to ensure project milestones were met
- Assisted in the preparation of daily, weekly, and monthly progress reports for management review
- Developed and maintained project timelines, ensuring all deadlines were met
- Key Achievements: Enhanced project tracking systems that improved transparency and accountability across teams
- Recognized for outstanding performance in supporting high-profile projects within tight deadlines
- Successfully managed logistics for multiple projects simultaneously.
Legal Intern
Department of Land Affairs (Deeds Office)
09.2007 - 12.2007
- Gained hands-on experience in the legal documentation process, assisting various departments in the registration of deeds
- Conducted research and compiled reports to support legal processes within the department
- Assisted in drafting legal documents and ensuring compliance with regulations.
Education
National Diploma in Legal Assistance -
Tshwane University of Technology
NBI Practitioner and Coach - undefined
The Kobus Neethling Institute
High Voltage Environment and Regulations Awareness - undefined
Eskom Training Courses
Environmental Law - undefined
Eskom Training Courses
Grade 12 (Merit Award in English First Language) - undefined
Mmabatho High School
Skills
Office Management
Administrative Support
Data Entry
Organizational Skills
Operations Management
Scheduling and calendar management
Excellent multi-tasking ability
Excellent communication and writing skills
Professional Development
- Completed a two-week course at Eskom on Operating Regulations for High Voltage Systems.
- Attended workshops on project management, financial administration, and effective communication.
Corecompetencies
- Expertise in diary management, document preparation, and meeting coordination.
- Strong experience in budget control, invoice processing, and procurement.
- Excellent verbal and written skills, proficient in both formal and informal communication.
- Proven ability to build and maintain relationships with diverse stakeholders.
- Advanced skills in MS Word, Excel, PowerPoint, Outlook, and electronic filing systems.
- Exceptional ability to prioritize tasks and manage multiple responsibilities efficiently.
- Experience in supervising staff and facilitating team collaboration.
- Strong analytical skills to identify issues and implement effective solutions.
Personal Information
- Date of Birth: 02/06/84
- Gender: Female
- Nationality: South African
- Drivers License: Code 08
References
Available upon request.
I, Itumeleng Lorraine Mangope confirm that the above information is true and authentic!
Languages
English
Afrikaans
Setswana
Sepedi
Timeline
Business Development Administrator
Oresego Holdings (Pty) Ltd
10.2010 - 12.2013
Project Administrator
Busisiwe Personnel cc
09.2008 - 12.2009
Legal Intern
Department of Land Affairs (Deeds Office)
09.2007 - 12.2007
National Diploma in Legal Assistance -
Tshwane University of Technology
NBI Practitioner and Coach - undefined
The Kobus Neethling Institute
High Voltage Environment and Regulations Awareness - undefined
Eskom Training Courses
Environmental Law - undefined
Eskom Training Courses
Grade 12 (Merit Award in English First Language) - undefined
Mmabatho High School
Office Manager
Senkosi Environmental cc
8 2016 - 09.2017