Itumeleng Letsoalo
Registered Social Worker
Pretoria
Summary
Hardworking and passionate job seeker with strong organizational skills , Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
6
6
years of professional experience
4
4
Languages
Work History
EAP Counselor
Therapy On The Go
Midrand, Pretoria
09.2022 - Current
- Assessed clients' needs telephonically and face to face to provide appropriate therapeutic interventions.
- Developed treatment plans to help clients build self-confidence and resilience.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided education on mental health topics and resources to clients.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Listened to clients' concerns and provided encouragement and support.
- Assisted with referrals for members needing ongoing or additional counseling services.
- Advocated for employees, helping to identify and resolve conflicts.
Research Assistant
Setshaba Research Centre
Soshanguve, Pretoria
07.2022 - 08.2022
- Scheduled appointments with test subjects over phone and through email.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Educated patients regarding all facets of clinical study participation.
- Managed updates and input for patient information database.
- Followed informed consent processes and maintained records.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Student Social Worker
Dr George Mukhari Academic Hospital
Ga-Rankuwa, Pretoria
02.2021 - 11.2021
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs..
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Supported clients and families with empathy and compassion during difficult times.
- Updated client documentation for accurate, compliant and current records.
- Explained medical care options to help families make informed healthcare decisions.
- Provided patient and family education on available resources and self-care strategies.
- Facilitated support groups for patients and families dealing with chronic illnesses.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
School Social Work Intern
Bree Primary School
Bree, Johannesburg
02.2019 - 11.2019
- Developed IEPs for students with special needs.
- Identified at-risk students, created detailed plans for specialized education and behavioral skills and communicated plans with teachers.
- Introduced anti-bullying and recycling programs for all students aged 7 to 13 years.
- Facilitated support group for students with special educational needs during lunch and after school hours.
- Interviewed learners to assess needs and determine most suitable needs and services.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations between myself and learners.
- Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
School Social Worker Intern
Westbury Secondary School
Westbury, Johannesburg
02.2018 - 11.2018
- Interviewed learners to assess needs and determine most suitable needs and services.
- Developed education and social programs to provide learners with knowledge and skills for healthy, productive lives even after school.
- Consulted with other professionals i.e professionals social workers and supervisors to gain insight and advice and build strong network within organization.
- Participated in interdisciplinary team meetings to coordinate care and assessments for learners.
Education
Bachelor of Arts - Social Work
University Of Johannesburg
Johannesburg, South Africa 02.2017 - 2021.11
High School Diploma -
Tebogwana Comprehensive High School
Pretoria, South Africa 01.2016 - 2016.12
Skills
Efficient under pressure
Timeline
EAP Counselor
Therapy On The Go
09.2022 - Current
Research Assistant
Setshaba Research Centre
07.2022 - 08.2022
Student Social Worker
Dr George Mukhari Academic Hospital
02.2021 - 11.2021
School Social Work Intern
Bree Primary School
02.2019 - 11.2019
School Social Worker Intern
Westbury Secondary School
02.2018 - 11.2018
Bachelor of Arts - Social Work
University Of Johannesburg
02.2017 - 2021.11
High School Diploma -
Tebogwana Comprehensive High School
01.2016 - 2016.12
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