Cooking
ITUMELENG LEKETLANE
Store Manager
PRETORIA,Gauteng
Summary
I am an independent, ambitious, and hardworking individual, with broad skills and intense experience in the retail industry for a decade. With the experience, skills, and achievements I have obtained from different retailers, I am seeking to apply strategies and proven leadership skills to grow revenue, customer retention, and improve market share. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
7
7
years of professional experience
Work History
Store Manager
PQ Clothing
Pretoria
10.2022 - 02.2024
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Reduced operational risks while organizing data to forecast performance trends.
Store manager
DMF
12.2020 - 08.2022
- Conducting morning meetings with team to review store perform and allocating AOR’s
- Managing store sales, risks, promotions, ROAM, OFA reports
- Enthusiastically drive PDD process ensuring that staff have PDD plans, support and monitor progress with aim of during performance and succession
- Consistently monitor a safe working environment for employees and customers (OHASA, Alarm checks and COVID-19 regulations)
- Keeping up to date with fashion trends and product knowledge to provide image consulting
Store manager
SOVIET
02.2020 - 06.2020
- Launching, promoting and managing store exhibitions, micro marketing and sales projects
- Ensuring the merchandise is nearly displayed and visually appealing to customers both inside and on the shop display window
- A Brand Ambassador who represents the brand, builds Customer loyalty and encourages the team to foster personalised Customer relationships
- Conducting training and support to staff to keep in line with company policies
- Ensuring all risk areas and security areas are covered and employees are aware of risk areas procedures (shrinkage, security procedure).
Store manager
MILADYS
10.2018 - 01.2019
- Leading the store team to achieve business results
- Deliver exceptional customer service by implementing and monitoring our customer experience strategy and standards within the store
- Achieving store results by driving and ensuring achievement of turnover, new accounts, and rewards programmes
- Effective managing of stock and minimising in-store risk
- Lead, inspire and motivate the store team to focus on our brand and make the customer their priority.
Store manager
SHEET STREET
07.2017 - 09.2018
- Monitoring and controlling staff scheduling for perms and flexis
- Ensuring the company policies and procedures are adhered to
- Solving IT issues, stock issues and security issues
- Conduct or assist in admin/ audit checks and follow up with Area manager to apply correct action plan and corrections
- Lead, inspire and motivate the store team to focus on our brand and make the customer their priority.
Assistant store manager
MILADYS
10.2016 - 04.2017
- Doing daily administration, banking, and weekly COMO reports
- Conducting Weekly hanger counts
- Solving customer queries and complains
- Recruiting suitable candidates for the company
- Monitoring and controlling weekly schedules, overtime, and other store expenses.
Education
Grade 12 - undefined
Freedom community college
Short course - undefined
Project Management (PMBOK)
Skills
Store managementSales managementCustomer service managementRetail operationsEmployee trainingInventory managementLeadershipCustomer retentionTime management
Team leadership and coaching
Maximizing profitability
Team leadership and coaching
Training and mentoring
Customer Response
Goals and performance
Strategic thinker
Operations
Staff Management
Store displays
Financial operations management
Sales expertise
Staff training and development
Accomplishments
- Supervised team of 13 staff members.
- Achieved 14% growth on last year by completing markdowns with accuracy and efficiency and decreasing stock depreciation.
Interests
Arts and crafts
Thrifting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
- Linda Ncube, Area manager, 083 618 4115
- Daylene Van Bureen, Program manager, 078 333 5933
- Clifton Chokoe, Regional manager, 082 495 3217
Timeline
Store Manager
PQ Clothing
10.2022 - 02.2024
Store manager
DMF
12.2020 - 08.2022
Store manager
SOVIET
02.2020 - 06.2020
Store manager
MILADYS
10.2018 - 01.2019
Store manager
SHEET STREET
07.2017 - 09.2018
Assistant store manager
MILADYS
10.2016 - 04.2017
Grade 12 - undefined
Freedom community college
Short course - undefined
Project Management (PMBOK)
References
- Linda Ncube, Area manager, 083 618 4115
- Daylene Van Bureen, Program manager, 078 333 5933
- Clifton Chokoe, Regional manager, 082 495 3217