Iteboheleng Selo
Sales Assistant
Boksburg
Summary
Driven Sales Assistant with a proven track record at PEP, enhancing customer satisfaction and exceeding sales targets through expert product knowledge and exceptional service. Skilled in cash handling and problem-solving, adept at fostering teamwork and collaboration. Demonstrated ability to boost sales and customer loyalty by efficiently addressing inquiries and maintaining a high-energy, organized environment.Hard worker and a fast learner always ready to learn new new skills.
Overview
4
4
years of professional experience
Work History
Sales Assistant
PEP
Boksburg
11.2020 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Removed trash, swept, and mopped floors for professional appearance.
- Cleaned and sanitized cashier workstation and scanning area.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored store for suspicious activity and reported security concerns for prompt action.
Education
National Senior Certificate - Matric
11.2019
Skills
Stocking and replenishing
Point of sale operation
Sales expertise
Cash register operation
Cash Handling
Till counting
Problem-Solving
Teamwork and Collaboration
Organization and Time Management
Self-Motivated
Multitasking Abilities
Languages
English
Advanced (C1)
Sesotho
Bilingual or Proficient (C2)
Isizulu
Bilingual or Proficient (C2)
Timeline
Sales Assistant - PEP
11.2020 - Current
Villa Liza Secondary School - National Senior Certificate, Matric