Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Itani Heshlia Mudau

Caretaker(working At The Office)
Unit A4 Silverton Fire Station,Silverton

Summary

Hardworking and dedicated individual with experience in administration, caretaking, and security. Currently serving at Housing Company Tshwane Administration Officer while permanently employed as a Caretaker. I am seeking a permanent opportunity in property administration where I can contribute to efficient leasing operations, excellent client service, and compliance with public sector and housing regulations. Competent Administration Officer with superior organizational, communication and problem-solving abilities. Knowledgeable about managing files and schedules and eager to help with organization improve operations.

Overview

10
10
years of professional experience
2
2
Certifications

Work History

Caretaker (Permanent Position)

City of Tshwane – Housing Company Tshwane
Pretoria
11.2023 - Current
  • Maintained cleanliness and readiness of facilities
  • Reported maintenance issues for prompt resolution
  • Assisted with building access and office coordination
  • Ensured health and safety compliance within the facility
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.

Acting Leasing Administration Officer

Housing Company Tshwane (HCT)
Pretoria
05.2025 - 07.2025
  • Received and processed applications for various housing schemes
  • Advised walk-in clients on application processes and required documentation
  • Provided updates on the beneficiary waiting list
  • Captured outcomes of tenant and stakeholder forum meetings
  • Engaged tenants on lease agreements, training, queries, and administration matters
  • Managed and updated waiting lists for housing allocations
  • Collected and compiled data for subsidy claim submissions in required formats
  • Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
  • Managed complex scheduling tasks, ensuring that deadlines were met consistently.
  • Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.

Security Guard

Housing Company Tshwane
Pretoria
10.2015 - 10.2023
  • Patrolled premises to maintain safety and security
  • Monitored entrances and logged all visitors
  • Responded to security incidents and emergencies
  • Maintained accurate daily logs and reports

Education

Computer Certificate - Computer Training

Kondi Computer Training
South Africa
07.2007

Grade 12 / National Senior Certificate - Science

Tshinavhe Secondary School
Vuwani,South Africa
12.2001

Skills

  • Administrative assistance for property management

  • Social housing awareness

  • Public sector experience

  • Strong communication skills

  • Proficient in MS Office Suite

  • Client service expertise

  • Data management and documentation

  • Confidentiality and attention to detail

  • Ability to work under pressure, independently and as part of a team

Certification

Security Certificate – Grade B

References

  • Housing Company Tshwane, Reference 1:, Name: [To be inserted], Position: [e.g., Admin Supervisor / Manager], Contact: [Insert Number]
  • Housing Company Tshwane, Reference 2:, Name: [To be inserted], Position: [e.g., Supervisor / Foreman], Contact: [Insert Number]

Timeline

Acting Leasing Administration Officer

Housing Company Tshwane (HCT)
05.2025 - 07.2025

Caretaker (Permanent Position)

City of Tshwane – Housing Company Tshwane
11.2023 - Current

Security Guard

Housing Company Tshwane
10.2015 - 10.2023

Computer Certificate - Computer Training

Kondi Computer Training

Grade 12 / National Senior Certificate - Science

Tshinavhe Secondary School

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Itani Heshlia MudauCaretaker(working At The Office)