Summary
Overview
Work History
Education
Skills
References
Languages
Accomplishments
Timeline
Generic
Isolde Saaiman

Isolde Saaiman

Gauteng

Summary

Adept at strategic planning and persuasive communication, I significantly enhanced client relations and exceeded sales goals at Browns The Diamond Store. My expertise in contract negotiation, coupled with a strong foundation in teamwork and attention to detail, has consistently driven positive outcomes in complex environments.

Overview

22
22
years of professional experience

Work History

Legal Assistance and Administrator

Stallion Group
12.2022 - Current
  • Contract Management
  • Assistant to the Company Secretary
  • Contract Management
  • Review of Supplier Agreements
  • Terms and Conditions
  • Payment Terms
  • Liabilities
  • Guarantees
  • Secure the best price
  • Secure the best product
  • Availability of products
  • Lead time
  • Review of amended Client Agreements
  • Changes to Terms and Conditions
  • Company Secretarial
  • Setup of New Entities
  • Change of Directors
  • Change of Address
  • Signing off of Audit Financials
  • Resolutions
  • Insurance
  • Deals with insurance claims for the Group
  • Compliance
  • BEE Audit
  • ISO Audit

Cleaning and Hygiene Administrator

Stallion Cleaning and Hygiene
09.2021 - 12.2022
  • Implemented a stock management system to manage all stock in the warehouse
  • Checking out of stock from the warehouse and allocate to the relevant site
  • Procurement of all stock items as per site requirement
  • Receiving of stock into the warehouse as well as issuing stock per site
  • Dealing with various suppliers and negotiate best prices
  • Issue of Stock items to various sites as per agreement / service levels agreed upon with the client or ad hoc if not included in the agreement
  • Creating of Purchase Orders for stock purchase to before minimum stock levels are reach
  • Stocktake once a month
  • Site Start up – ordering of stock as per the stock list compiled by the Sales Executive, working closely with the Sale Executive on when various items should be onsite for installation and consumables are delivered on time to ensure a smooth roll out

Personal Assistant

Fidelity Service Group
03.2020 - 06.2021
  • Diary Management (Local and International)
  • Document Management
  • Preparations and reporting on Board and EXCO Packs
  • Call Screening
  • Traveling arrangements
  • Visa Applications
  • Office Management
  • Company Secretarial
  • Liaising with PWC with regards to all Company Secretarial documents
  • Submit any changes to the company on the CIPC System
  • Update of all Company Secretarial documents for example change of directs, address etc
  • For 11 companies
  • Obtain signatures for Resolutions when required
  • Document Management
  • Prepare all company resolutions to be signed by the relevant Directors
  • Submit annual returns on the CIPC System
  • Compiling and distribution of board packs for board meetings
  • Ordering of all office stationery
  • Ordering of all cleaning materials
  • Staff management (9 staff members)

Sales Consultant

Browns The Diamond Store
02.2017 - 02.2020
  • Client Relation
  • Provide all clients/visitors with the ultimate intimate jewellery buying experience through consistently connecting high quality and service excellence
  • Building a trusting relationship and always ensure that deadlines are met
  • Schedule Appointments
  • Present High Value jewelry to clients
  • Closure of Sales
  • Meeting targets
  • Store Management
  • Merchandising of Stock received
  • Complete Stock moves
  • Stock Count
  • Stock Take
  • Daily Counts
  • Daily High Value stock take
  • Invoicing
  • Credit Notes
  • Deposits received
  • Banking
  • Insurance Valuations
  • Insurance Claims
  • Repairs and Quotations
  • Float and Petty Cash
  • Design Studio for unique designs
  • Building Client tell
  • Ensure store targets are met
  • Sales forecasts

Group Financial Administrator / Office Manager

The House of Busby
08.2014 - 02.2017
  • Personal Assistant
  • Diary Management (Local and International)
  • Document Management
  • Preparations and reporting on Board and EXCO Packs
  • Call Screening
  • Traveling arrangements
  • Visa Applications
  • Group Financial Administrator
  • Insurance
  • Manage and control all insurance claims within the Group
  • Submit all document required to insurance company
  • Keep record of all insurance claims
  • Meet with the insurance company to discuss claims
  • Negotiate salvage with the assessor
  • Allocation of payments to the correct GL Account
  • Dispute of Claims
  • Dealing with Public Liability Claims
  • Obtain additional cover and negotiate rates when additional cover is required
  • Credit Cards
  • Liaise with the Bank to apply for Corporate Credit Cards for Staff
  • Obtain all documents to apply for the credit card from staff
  • Ensure that the Credit Card Policy is signed and submit to HR
  • Obtain approval from CEO for application
  • Increase / decrease limits on credit cards
  • Re-issue of credit cards
  • Record keeping of all documentation related to Corporate Credit Cards
  • Monitoring and circulating credit card statements

Office Manager / Executive Personal Assistant to the CEO and Managing Executive – Marketing & New Business Development

Quest Staffing Solutions (a division of Adcorp fulfilment Group)
02.2012 - 08.2014
  • Interaction and Communication
  • Reports verbally to CEO on the daily running of the office i.e., tasks carried out, communication with the other Directors, complaints received, action taken, correspondence attended to, pending calls, and updating of diary
  • Conveys information, consults, plans, arranges meetings, follows up complaints and communicate by means of written, electronic, telephonic, and personal interaction with members of the public, the business sector, officials of state departments
  • Secretarial Support
  • Deals with the day to day running of the CEO office
  • Develops an internal system by which incoming communication to the CEO is handed over to him and prioritized in terms of urgency
  • Plans for operational needs of the CEO
  • Processes all incoming communication, prioritizes, responds to, follows up, provides feedback and record
  • Generates own correspondence in response to complaints and enquiries from internal and external parties
  • Collates any information requested, put into report form, and submitted to CEO and Exco Members and outside parties etc
  • Preparation of Board Reports to be submitted to ADCORP
  • General and confidential correspondence, meeting agendas and minutes, strategic planning documents, presentations, and overheads
  • Set up appointments and meetings for various committees and maintain diary
  • Ensures that logistical arrangements for meetings have been made as well as handle travel, accommodation and car hire arrangements if needed for local and international travel
  • Arrange Forex for all international traveling
  • Accompanies the CEO to meetings and workshops, take notes and records/circulates minutes
  • Compiles and controls operating budget in conjunction with the Executive Director including checking invoices, writing out requisitions, effecting payment and keeping record of expenditure
  • Reconciles and manages fuel and traveling expenses for management

Procurement Administrator & Personal Assistant to the MD

Elliott International Holdings (Pty) Ltd
10.2008 - 02.2012
  • Approval of New Suppliers on Group Approved Suppliers Database
  • Received vendor application from various branches / divisions and companies within the Holding company for approval
  • Scrutinized documents received, service provided by supplier, terms and conditions agreed to, as well as BEE certification of company
  • Cost comparison done to ensure that the rates agreed upon was market related and if possible be more cost effective, although quality and service should remain a priority
  • Procurement of raw items for the warehouse applying the Best Product Best Price Principles
  • Ensure the Suppliers can deliver on the demand
  • Sourcing Suppliers for uniforms
  • Sourcing workforce staff
  • Update of Current Suppliers
  • Submitted vendor applications and terms and conditions to activate Suppliers on Approved Group Suppliers list to update relevant information
  • Received, screened, and updated Vendor Re-Applications
  • Negotiated payment terms, credit limits and changes made to standard terms and conditions
  • Updated information electronically on Moveware (Management system)
  • Continuously followed up on all outstanding BEE and tax clearance certificates for all approved suppliers
  • Conducted site audit at supplier’s premises
  • Resolved all supplier failure, quality defects reported by the branches / divisions

Executive Personal Assistant to Executive Director – Infrastructure Services

Ekurhuleni Metropolitan Municipality
05.2003 - 10.2008
  • Interaction and Communication
  • Reported verbally to Executive Director on the daily running of the office i.e., tasks carried out, communication with the Office of the City Manager, other Directors, complaints received, action taken, correspondence attended to, pending calls and updated diary
  • Conveyed information, consulted, planned, arranged meetings, followed up complaints and communicated by means of written, electronic, telephonic, and personal interaction with members of the public, the business sector, officials of state departments and other municipalities
  • Secretarial Support
  • Dealt with the day to day running of the Executive Director’s office
  • Developed an internal system by which incoming communication to the Executive Director was handed over to him and prioritized in terms of urgency
  • Planned for operational needs of the Executive Director
  • Processed all incoming communication, prioritized, responded to, followed up, provided feedback, and recorded
  • Generated own correspondence in response to complaints and enquiries from internal and external parties
  • Collated any information requested, put into report form, and submitted to Executive Director/Committees, City Manager, outside parties etc
  • General and confidential correspondence, meeting agendas and minutes, strategic planning documents, presentations, and overheads
  • Set up appointments and meetings for various committees and maintain diary
  • Ensured that logistical arrangements for meetings have been made as well as handled travel, accommodation and car hire arrangements if needed
  • Accompanied the Executive Director to meetings and workshops, take notes and records/circulates minutes
  • Compiled and controlled operating budget in conjunction with the Executive Director including checking invoices, writing out requisitions, effecting payment and kept record of expenditure
  • Reconciled and managed fuel and traveling expenses for management

Education

Matric -

Hoërskool Noordelig
01.1993

Corporate and Business Management -

Secretary & Personal Assistant -

MS Office (Word, Excel, Power Point) -

OHS Certificate -

Dealing with Difficult People Certificate -

First Aid and Basic Life Support -

Skills

  • Communication
  • Time Management
  • Attention to detail
  • Multitasking
  • Teamwork
  • Persuasive communication
  • Sales funnel management
  • Customer liaison
  • Exceeds sales goals
  • CRM proficiency
  • Lead generation
  • Strategic planning
  • Community networking
  • Time management
  • Contract negotiation and closing tactics
  • Customer relationship management

References

  • Nikki Walker, Stallion Cleaning and Hygiene, 0718547655
  • Veronica Watson, The House of Busby, 0745269294
  • Kay Vittee, Quest Staffing Solutions, 0824974540
  • Pieter Janse van Rensburg, Ekurhuleni Metropolitan Municipality, 0828590493

Languages

  • English
  • Afrikaans

Accomplishments

  • Becoming the Top Sales Consultant at Browns The Diamond Store in the Company within the first year of employment.

Timeline

Legal Assistance and Administrator

Stallion Group
12.2022 - Current

Cleaning and Hygiene Administrator

Stallion Cleaning and Hygiene
09.2021 - 12.2022

Personal Assistant

Fidelity Service Group
03.2020 - 06.2021

Sales Consultant

Browns The Diamond Store
02.2017 - 02.2020

Group Financial Administrator / Office Manager

The House of Busby
08.2014 - 02.2017

Office Manager / Executive Personal Assistant to the CEO and Managing Executive – Marketing & New Business Development

Quest Staffing Solutions (a division of Adcorp fulfilment Group)
02.2012 - 08.2014

Procurement Administrator & Personal Assistant to the MD

Elliott International Holdings (Pty) Ltd
10.2008 - 02.2012

Executive Personal Assistant to Executive Director – Infrastructure Services

Ekurhuleni Metropolitan Municipality
05.2003 - 10.2008

Matric -

Hoërskool Noordelig

Corporate and Business Management -

Secretary & Personal Assistant -

MS Office (Word, Excel, Power Point) -

OHS Certificate -

Dealing with Difficult People Certificate -

First Aid and Basic Life Support -

Similar Profiles

CREATE PROFILE
Isolde Saaiman