Microsoft 365 Suite
As an accomplished Bachelor of Commerce alumnus from the University of the Witwatersrand, I bring a wealth of expertise in Business Management, Human Resources, and Marketing to the table. My professional journey within the banking and payment industry is distinguished by strategic leadership positions, such as Operations Manager, Sales Director, and Managing Director at eZaga Holdings. I take pride in my proven success in product development and supply chain management, where I have been instrumental in introducing groundbreaking financial solutions to diverse markets. My skill set is comprehensive, with a pronounced strength in project management and team leadership, coupled with an extraordinary talent for building and maintaining relationships.
Fueled by a passion for devising student financial solutions and advancing digital onboarding processes, I am committed to elevating efficiency and achieving excellence in financial services. During my tenure at eZaga, I have effectively managed P&L and shaped strategy in concert with the executive team and board, identifying opportunities for improvement that have shaped our turnaround strategy. My strategic vision extends to long-term business planning, which includes crafting scenarios and business cases, as well as rallying the wider bank to support new strategic directions.
I have a track record of executing successful turnaround strategies, transforming the MVNO offering into a thriving and profitable business. This transformation has been driven by comprehensive organizational restructuring, realignment of the product suite, renegotiation of supplier agreements, enhancement of business intelligence systems, and refinement of credit and risk frameworks. Additionally, I have played a critical role in the stabilization and modernization of telecommunications and payment technology platforms, securing our position as a provider of state-of-the-art and dependable operations.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Product Development
undefinedMicrosoft 365 Suite
Power BI – Real-time dashboarding and performance analytics
Jira – Agile project tracking across product and operational teams
Salesforce – Partner and stakeholder relationship management
Zoho One – End-to-end business operations management, including CRM, finance, HR, and support tools