Ismael Damao
Wheel Alignment Technician
Johannesburg
Summary
Skilled and detail-oriented Wheel Alignment Technician with over 5 years of hands-on experience in performing precise wheel alignments, diagnosing suspension and steering issues, and delivering exceptional automotive service. Proficient in using advanced alignment systems (e.g., Hunter, John Bean) and interpreting manufacturer specifications to ensure optimal vehicle handling and tyre performance. Known for accuracy, mechanical expertise, and strong customer communication. Dedicated to safety, efficiency, and maintaining high-quality standards in fast-paced workshop environments.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Wheel Alignment Technician
Mintys Tyres & Mags
03.2023 - Current
- Performed accurate 2-wheel and 4-wheel alignments using state-of-the-art computerized alignment systems
- Diagnosed and corrected wheel alignment issues by adjusting camber, caster, toe, and thrust angles to manufacturer specifications
- Inspected and evaluated suspension and steering components such as tie rods, ball joints, control arms, and shocks for wear or damage
- Advised customers on necessary repairs and alignment-related issues, contributing to increased customer satisfaction and repeat business
- Collaborated with tyre fitment teams to ensure proper balance and alignment during new tyre installations
- Maintained and calibrated alignment equipment regularly to ensure precision and reliability
- Delivered fast, efficient service in a high-volume environment, averaging 10+ alignments per day
- Ensured all work complied with safety standards and company quality policies
Wheel Alignment Technician
Smart Tyres
03.2020 - 02.2023
- Contributed to increased revenue by upselling additional services such as tire rotations and balance adjustments when necessary.
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Remained educated and trained on new technology to enhance repair quality and achieve good alignment results for multiple vehicle types.
- Interacted with customers to explain issues causing misalignment or damage to vehicle.
Education
No Degree - Mechanical Fitter
Escola Industrial 1 De Maio
Maputo, Mozambique 04.2001 -
Skills
- Wheel Alignment Expertise: Proficient in performing 2-wheel and 4-wheel alignments using computerized alignment equipment (eg, Hunter, John Bean)
- Suspension & Steering Diagnostics: Skilled at identifying and repairing issues related to suspension, steering components, and tire wear patterns
- Technical Proficiency: Experienced with tools and machinery used in vehicle alignment, including torque wrenches, angle gauges, and alignment lifts
- Mechanical Knowledge: Strong understanding of vehicle dynamics, camber, caster, toe, and thrust angle adjustments across a variety of vehicle makes and models
- Problem-Solving Abilities: Adept at diagnosing alignment-related issues and recommending appropriate repairs or part replacements
- Detail-Oriented: Ensures precise measurements and accurate adjustments in compliance with manufacturer specifications
- Customer Service: Communicates clearly with customers and service advisors, explaining technical issues and maintenance recommendations
- Time Management: Completes alignment services efficiently while maintaining high quality and safety standards
- Team Collaboration: Works closely with other technicians and service staff to maintain workflow and meet service deadlines
- Safety Compliance: Adheres to all workplace safety protocols and ensures proper vehicle handling and lift procedures
Timeline
Wheel Alignment Technician
Mintys Tyres & Mags
03.2023 - Current
Wheel Alignment Technician
Smart Tyres
03.2020 - 02.2023
No Degree - Mechanical Fitter
Escola Industrial 1 De Maio
04.2001 -
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