MS Office
Ishmael B Mogapi
Pharmacist Assistant
Johannesburg,Gauteng - South
Summary
Accomplished Pharmacist Assistant with a proven track record at PHRU Pharmacy, excelling in medication dispensing and patient counseling. Demonstrated expertise in pharmaceutical calculations and problem-solving, significantly enhancing pharmacy operations. Known for exceptional time management abilities and a results-driven approach, ensuring high levels of customer/patient satisfaction and safety.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
5
5
Languages
4
4
Certificates
Work History
Pharmacist Assistant
Wits-health Consortium
04.2017 - Current
- Provide excellent customer service during high volume periods, effectively managing multiple tasks simultaneously thus improving waiting times.
- Maintained clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and well-being.
- Counted and labeled prescriptions with correct item and quantity.
- Procurement of concomitant medication from Dis-chem Pharmacies.
- Responsible for receipt, storage and accountability of D.O.H stock in pharmacy, including rotation of stock, monthly inventory checks and expiry checks including emergency trolley (Inventory Management ) under supervision of Pharmacy Supervisor.
- Assist with training new intern(s), creating more cohesive and knowledgeable team environment.
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Distributed medicine and supplements from stock containers to correct packages
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages
- Developed strong relationships with patients and healthcare providers through clear communication and empathy
Pharmacist Assistant
Tahiti Link Pharmacy
Johannesburg
01.2017 - 03.2017
- Provided excellent customer service during high volume periods E.g., Managed over 30 customers, effectively managing multiple tasks simultaneously.
- Maintained clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacists in compounding specialized medications for individual patient needs as required.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Developed strong relationships with patients and healthcare providers through clear communication and empathy.
- Distributed medicine and supplements from stock containers to correct packages.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and well-being.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Typed and printed out prescription and medication labels.
- Performed safety checks when dispensing medications to optimize patient safety.
- Expedited prescription processing time by utilizing advanced computer systems skillfully.
- Received, processed and entered prescription orders into pharmacy databases.
- Enhanced customer satisfaction by answering questions and addressing concerns about medications in a timely manner.
- Implemented procedures to reduce errors, improving overall pharmacy operations safety standards.
- Organized client information into correct profiles while maintaining confidentiality.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted customers in selecting over-the-counter medications and health care products.
- Re-stocked shelves with prescribed medications and health care products.
- Input patient information into computer system for prescription orders.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
Pharmacy Assistant
Tshepong Provincial Hospital
05.2009 - 12.2016
- Greeted patients and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining well-organized and clean pharmacy environment for optimal workflow thus reducing waiting times of 60 min to 90 min.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted in training and mentoring of new interns and pharmacist assistants, fostering culture of continuous learning and professional development.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Aided in reduction of prescription errors by meticulously verifying patient information and medication details.
- Participated in community outreach( Pharmacy Week) events to promote health awareness, representing pharmacy as knowledgeable resource.
- Facilitated effective communication between team members, fostering collaborative work environment within pharmacy.
- Streamlined pharmacy operations with proficient use of pharmacy management software for order processing and record keeping.
- Answered questions regarding medication instructions and usage.
- Re-stocked shelves with prescribed medications according to FEFO and FIFO.
- Organized pharmacy area to maintain clean and orderly environment.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Verified patient information to correctly dispense medications.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Input patient information into computer system for prescription from Doctors.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and formulas.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services
- Promoted patient adherence to medication regimens through clear communication of dosage instructions and potential side effects
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details
- Prepared unit-dose medications for hospitals or long-term care facilities, ensuring accurate labeling for proper administration
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
Education
No Degree - Healthcare Risk Waste
Ge Ozone Enviromental
Johannesburg, South Africa 08.2023 - 08.2023
No Degree - Occupational Health And Safety Short-Course
University Of Cape Town
Cape Town, South Africa 04.2023 - 06.2023
Some College (No Degree) - Good Clinical Practice
Academic Advance
Johannesburg, South Africa 01.2023 - 01.2023
No Degree - COVID 19 Online Course
Academic Advance
Johannesburg, South Africa 07.2020 - 07.2020
No Degree - Pharmacist Assistance
Health Science Academy
Pretoria, South Africa 05.2014 - 03.2015
Skills
Medication Dispensing
Document filing
Problem-solving skills
Record preparation
Time management abilities
Stocking shelves
Patient Counseling
Drug Inventory Control
Receiving incoming supplies
Pharmaceutical Calculations
Medication labels
Pharmacy Software Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
South African Pharmacy Council
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
RX Solution
Procure 2 Purchase
Work Preference
Work Type
Full TimeInterests
Attending Church
Dancing
Certification
Healthcare Risk Waste
Timeline
No Degree - Healthcare Risk Waste
Ge Ozone Enviromental
08.2023 - 08.2023
Healthcare Risk Waste
08-2023
Occupational Health And Safety
06-2023
No Degree - Occupational Health And Safety Short-Course
University Of Cape Town
04.2023 - 06.2023
Some College (No Degree) - Good Clinical Practice
Academic Advance
01.2023 - 01.2023
Good Clinical Practice
01-2023
No Degree - COVID 19 Online Course
Academic Advance
07.2020 - 07.2020
Pharmacist Assistant
Wits-health Consortium
04.2017 - Current
Pharmacist Assistant
Tahiti Link Pharmacy
01.2017 - 03.2017
Post-Basic Pharmacist Assistance Certificate
06-2015
No Degree - Pharmacist Assistance
Health Science Academy
05.2014 - 03.2015
Pharmacy Assistant
Tshepong Provincial Hospital
05.2009 - 12.2016