Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Linda  Chigumbu

Isabel Linda Chigumbu

Waitress
Pretoria

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Waitress

Linda Chigumbu
Pretoria
07.2019 - 07.2022
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.

Education

High School Diploma - English,maths

Melbourne Girls High
Harare Zimbambwe
07.2015 - 11.2018

Skills

Front-of-house display creation

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Timeline

Waitress

Linda Chigumbu
07.2019 - 07.2022

High School Diploma - English,maths

Melbourne Girls High
07.2015 - 11.2018
Isabel Linda Chigumbu Waitress