Hi, I’m
Isabella Fleming
Executive Assistant | Personal Assistant | Office Administrator
Cape Town
Summary
A highly experienced, dedicated, and solutions-driven Executive Assistant with over 25 years supporting Directors, Executives, and senior management. Known for exceptional communication skills, strong organisational capability, and the ability to manage complex administrative operations with professionalism and integrity. Loyal, proactive, and able to work under pressure while maintaining exceptional service standards. Fully bilingual (English & Afrikaans).
Overview
36
years of professional experience
2
Languages
Work History
Louw & Coetzee Properties
Personal Assistant to Rental Agent
01.2024 - Current
Job overview
- Manage all incoming email queries and maintenance requests.
- Liaise with contractors, owners, and tenants; obtain and process quotations.
- Handle invoices, documentation, and FICA records.
- Coordinate property listings, viewings, and tenant applications.
- Maintain office systems, filing, diary management, and general admin.
- Implement procedures for improved workflow and time management.
- Coordinated scheduling and logistics for property viewings and client meetings.
- Managed communications between clients and real estate agents, ensuring timely responses.
- Assisted in preparing property listings, including drafting descriptions and compiling photographs.
- Maintained organized filing systems for contracts, documents, and client information.
ILISO Consulting
Executive Assistant / Personal Assistant
01.2006 - 04.2022
Job overview
- Provided full administrative support to three Directors.
- Compiled confidential correspondence and tender documents.
- Managed diaries, travel bookings, calls, and logistical arrangements.
- Coordinated meetings and prepared agendas, minutes, and reports.
- Assisted HR, IT, and Finance with records, queries, and transactions.
- Managed office consumables, petty cash, insurance, and asset registers.
- Organised conferences, staff functions, and executive events.
- Supervised admin staff and ensured smooth office operations.
- Managed executive schedules, coordinating meetings and travel arrangements efficiently.
- Developed and maintained organizational systems to streamline office operations and improve workflow.
- Facilitated communication between departments, ensuring timely information exchange and project updates.
- Prepared and edited reports, presentations, and correspondence to support executive decision-making.
- Oversaw onboarding process for new staff, providing training and resources for smooth integration.
- Implemented process improvements that enhanced administrative efficiency and reduced operational delays.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Coordinated events and worked on ad hoc projects.
PepkorCape Town
Executive Assistant to Advertising Executive
03.1990 - 11.1997
Job overview
- Provided administrative support to the Advertising Executive.
- Liaised with advertising agencies and print media to meet deadlines.
- Coordinated layouts, printing, article submissions, and campaign timelines.
- Managed diary, calls, travel arrangements, and event coordination.
- Handled confidential information responsibly and professionally.
Education
DamelinCape Town, South Africa
Bookkeeping from Accounting
01.2005
City VarsityCape Town, South Africa
Public Relations (PRISA) from Public Relations
01.1998
JJ Du PreezCape Town, South Africa
Matric
01.1982
IsikoloDurbanville, Cape Town
NQF4 from Real Estate
04.2001
Skills
References
- Eldred, Boonzaaier, COO, eldred@iliso.com, 082-448-1488, ILISO Consulting
- Hans, Hartung, Director, hans@iliso.com, 082-808-5172, ILISO Consulting
- James, Julius, IT Manager, james@iliso.com, 082-464-3094, ILISO Consulting
- La-Rhyn, Scholtz, Character Reference, 082-301-2689
Personal Attributes
- Positive attitude
- Loyal
- Responsible
- Hard-working
- Team player
- Success-driven
- Reliable
Salary Expectation
R15 000 – R25 000 (Negotiable)
Timeline
Personal Assistant to Rental Agent
Louw & Coetzee Properties
01.2024 - Current
Executive Assistant / Personal Assistant
ILISO Consulting
01.2006 - 04.2022
Isikolo
NQF4 from Real Estate
04.2001
Executive Assistant to Advertising Executive
Pepkor
03.1990 - 11.1997
Damelin
Bookkeeping from Accounting
City Varsity
Public Relations (PRISA) from Public Relations
JJ Du Preez
Matric