Summary
Overview
Work History
Education
Skills
References
Timeline
Isabel Ngomane

Isabel Ngomane

Store Manager
Nelspruit

Summary

A Store Manager with over 8 years’ experience in retail solely focused on leadership, strategic planning and team development. I am driven to achieve sales goals, improve customer satisfaction as well as foster a healthy working environment. I am adept at managing staff, optimizing store operations and implementing initiatives to boost profitability and customer engagement.

Overview

12
12
years of professional experience

Work History

Store Manager

LECOQ Sportif
09.2017 - 06.2025
  • Recruiting, training, scheduling, evaluating and motivating staff
  • Monitoring sales, developing strategies to achieve goals and analyzing performance
  • Ordering, receiving and managing inventory levels, conducting inventory counts and preventing loss
  • Providing exceptional customer service, resolving customer complaints and ensuring a positive shopping experience
  • Maintaining store appearance, adhering to policies, ensuring compliance and managing budgets
  • Analyzing financial reports, managing budgets and ensuring that the store meets financial targets
  • Motivating staff, fostering a positive work environment and collaborating with other managers

Sales Assistant

LECOQ Sportif
02.2013 - 05.2017
  • Greeting customers and providing helpful assistance
  • Answering customer inquiries about products, promotions and policies
  • Assisting customers in locating products and recommending suitable options
  • Handling customer complaints and resolving issues in a professional manner
  • Processing payments (cash, credit, debit) and returns
  • Assisting with visual merchandising and creating appealing displays
  • Supporting sales teams by identifying leads and sharing information
  • Tracking sales data and contributing to team targets
  • Maintaining store cleanliness and organization
  • Stocking shelves and replenishing stock
  • Assisting with inventory management and reporting
  • Participating in training sessions and updating product knowledge

Education

National Senior Certificate (NSC) - undefined

Dlomodlomo Secondary School
01.2011

Skills

Time management skills

References

Larry, Area Manager, 078 066 8304, LECOQ Sportif

Timeline

Store Manager - LECOQ Sportif
09.2017 - 06.2025
Sales Assistant - LECOQ Sportif
02.2013 - 05.2017
Dlomodlomo Secondary School - National Senior Certificate (NSC),

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Isabel NgomaneStore Manager