Microsoft Office
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in several different accounting software, Zoom, MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
I am a Native English speaker based in South Africa, available in the EMEA time zone (SA, UK & Europe) and can make myself available for US time zones when required.
I virtually assist with meetings webinars and virtual workshops / training sessions end-to-end (via Zoom / Microsoft Teams). My function includes but is not limited to:
• Provide full event support, including setting up Zoom / Teams meetings and webinars for panelists, running show management, tech, dry rehearsals, and day of event co-hosting.
• Assist and manage participants, waiting rooms, admin of attendees, recordings, live transcriptions, breakout rooms, polls, surveys, logistics, launching whiteboards / annotations, chat moderation, and tech support for the event.
• I am present for the entire duration of the sessions, with additional time allotted at the beginning and end of each session to troubleshoot any technical glitches with the facilitator.
• Help troubleshoot technical issues with any participants during a live session.
• Manage and upload important links, surveys, and materials via the Chat window throughout a live session.
• Manage session participants, renaming hosts, spotlighting, pinning, and muting all admissions (fielding questions, “lowering” digitally raised hands, etc.)
• I follow the client's script and agenda provided, and I am very flexible and adaptable.
• I normally do a pre-event prep session/ event run-through / pre-event alignment session.
• If required, I provide attendance reporting / tracking, Zoom reports- registrations, poll results.
Administrative Support & Correspondence Writin
Microsoft Office
Zoom Certified
QuickBooks Certified
Xero, Sage, Zoho & Wave Accounting
Sage & Simple Pay Payroll
Zoom Certification
Zoom Certification
QuickBooks Online