Summary
Overview
Work History
Education
Skills
Professionalbodymembership
Personal Information
Attributes
References
Hobbies and Interests
Timeline
Generic

ISAAC PHIRI

Lusaka

Summary

To enhance value to a vibrant and forward-looking organization through my knowledge, skills and experience

Experienced generalist Human Resource practitioner with hands-on experience and practical understanding of business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that drive efficiency while meeting deadlines and budget requirements. possesses expertise in team building and leadership and quality control management for every job I taken on. Adept at repeatedly implementing effective practices and building successful and productive HR teams. Accomplished in transforming inefficient departments, streamlining staff management and improving recruitment methods. Excellent team leader with a proven ability to boost retention rates and optimize staff productivity. Looking forward to adding value to a dynamic and forward-looking company. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across Industry company environments.

Overview

10
10
years of professional experience

Work History

Group Human Resource Manager

Quantum Foods Zambia
11.2021 - Current
  • Company Overview: Agriculture – Poultry Business
  • Acting as a local point of people expertise for specialist teams that are implementing new people approaches, questioning and challenging others to get to the root of people and business issues
  • Coaching and providing feedback to key stakeholders to help improve business efficiency
  • Plans and forecasts human resource requirements in the company
  • Spearheads recruitment and selection processes in liaison with the project directors to ensure that the company secures the services of competent staff
  • Undertakes drawing up of employment contracts to ensure that these are in line with the Industrial Labour Relations Act and company procedures
  • Interpret and advise Management and Staff on labour laws and company conditions of service
  • Advises management on disciplinary and grievance handling and management
  • Takes lead in employee separation in line with the Company’s conditions of service, disciplinary Code and Zambia labour laws in a manner that indemnifies the company from avoidable labour disputes
  • Provides and takes lead in employee payroll input and submit to Accounts Department
  • Manages an efficient and effective electronic employee data base for easy retrieval of employee information
  • Undertakes interpreting and creating understanding of the Zambian Labour laws
  • Develop human resource and administrative systems, procedures and tools that promote efficiency and effectiveness in the company operations
  • Coordinates staff training plans in liaison with the heads of departments
  • Supervises the provision of effective regular maintenance and cleanliness of the offices to produce a conducive working environment
  • Undertakes supervision of support staff in order to ensure provision of the designated support services to the company
  • Handle disciplinary cases and dispose them off according to procedure so as to avoid company being dragged to courts or labour offices
  • Agriculture – Poultry Business

Group Human Resource Manager

Choppies Stores
12.2019 - Current
  • Company Overview: 23 stores in Zambia with over 1300 employees
  • Carrying out all Human Resources related affairs of Choppies Stores country wide
  • Developing Part /Internship contracts considering the nature of jobs as well as a part of cost control to the organization
  • Conducting routine audits country wide
  • Looking after expert employments contracts work permits
  • Negotiations with the union Carrying out all Human Resources related affairs of all Stores country wide and Nurtureing a positive working environment
  • Overseeing the implementation of human resource programs in accordance to the laws and the regulars of the laws of the country and identifying opportunities for improvement and resolves problems
  • Maintaining human resource staff by recruiting, selection, orienting and training employees and counseling and discipline employees, planning, monitoring, and appraising job results as well as guidance on the labor laws
  • Managing an in-house employee training system that addresses company needs including training needs, new employee on boarding or orientation, management development, production cross training, the measurement of training impact, and training transfers
  • Providing line managers with advice on regulatory legislative requirements to enable legal compliance for both Zambia and Malawi
  • Participating in executive, management, and company staff meetings
  • Processing the legalized stay of all expatriates by processing required documentation following the laws of Zambia in accordance with Immigration Department Regulation
  • Developing and implementing HR strategies and initiatives aligned with the overall business strategy
  • Bridging management and employee relations by addressing demands, grievances or other issues
  • Managing the recruitment and selection process
  • Supporting current and future business needs through the development, engagement, motivation and preservation of human capital
  • Developing and monitor overall HR strategies, systems, tactics and procedures across the organization
  • Overseeing and manage a performance appraisal system that drives high performance
  • Ensuring legal compliance throughout human resource management
  • 23 stores in Zambia with over 1300 employees

Human Resource Officer

Massmart + Walmart (Jumbo Stores)
06.2017 - 12.2019
  • Ensuring that Employee Benefits Fund take on and termination of forms are completed and submitted
  • Ensuring that employee membership with relevant funds, including changes to the membership is followed
  • Managing colleagues and client’s expectations and communication appropriately
  • Taking ownership and accountability for task and activities and demonstrate effective self-management
  • Maintaining a positive attitude and respond openly to feedback
  • Following through to ensure that quality and productivity standards of own work are consistently and accuracy maintained
  • Informing relevant parties in the event of tasks or deadlines not met and provides appropriate resolution
  • Managing own disruptive emotions (hand stress in ways that do not negatively impact on the team
  • Advising management of any training needs /report on the outcome
  • When bottlenecks occur, take responsible responsibilities for the problem resolution and /or escalate if and when required
  • Conducting exit interviews with employees leaving the company
  • Making sure all employees are well knowledgeable with all the company policies
  • Payroll processing (Sage VIP)
  • Managing the Biometric system (Time and Attendance device)
  • Making sure all the files for employee are up to date
  • Helping manager in various departments with scheduling
  • Managing leave days leave days for all the employees
  • Induction and Orientation
  • Preparing Exit documents
  • Preparing exit interviews
  • Processing staff loans and Advances
  • Sending weekly HR reports to Head Office
  • Disciplinary and Grievance procedures
  • Handling staff complaints and problems

Human Resource Officer

Spar Zambia Limited
09.2014 - 06.2017
  • Electronic Payroll Processing-Micro pay and VIP Sage
  • Compiling of all monthly payroll inputs
  • Carrying out Recruitment and Selection
  • Conducting Induction and Orientation
  • Processing staff loans and Advances
  • Sending weekly HR reports to Head Office
  • Disciplinary and Grievance procedures
  • Handling staff complaints and problems
  • Scheduling of Duty Rosters
  • Maintaining the Time and Attendance Register
  • Training and Development
  • Maintaining Employee records and files
  • Managing the payroll for all employees based at store level except for senior management
  • Managing the Biometric Systems at the stores and sure that this is the only source for payroll input
  • Maintaining personnel records relating to recruitment (application letters, certified copies of academic qualifications, NRC, next of kin, bank details, contracts) transfers, promotions, performance appraisals and changes in compensation
  • Maintaining leave and absenteeism records
  • Enrolling new employees into the biometric system

Education

Bachelor - Health And Safety

African University

Bachelor of Public Administration -

African Research University
10.2024

Diploma in Management Studies -

NIPA
12.2012

Certificate in Management Studies -

NIPA
12.2008

Grade 12 Certificate -

Chizongwe Technical Secondary School
12.2005

Skills

  • Organizational skills
  • Communication skills
  • Interpersonal skills
  • Persuasion
  • Energetic attitude
  • Spoken English
  • Written English
  • Computer skills
  • Team player
  • Leadership qualities
  • Dependable
  • Self-motivated
  • Collaborative work integrity
  • Multi-tasking
  • Detail-oriented
  • Punctual
  • Talent Acquisition
  • Recruitment Strategies
  • Onboarding Programs
  • Workforce Planning
  • Succession Planning
  • Retention Strategies
  • Flexible work arrangements
  • Labor law compliance
  • Employee engagement
  • HR policy development
  • Human Resources Operations
  • Training and mentoring
  • Leadership Development
  • Employee Onboarding
  • Recruitment and hiring
  • Staff Management
  • Benefits and compensation management
  • Exit Interviews
  • Recruitment and selection
  • Training development
  • Policy Enforcement
  • New Employee Orientation
  • Employee Handbook Development
  • Background Checks
  • Payroll coordination
  • Records Management
  • Employee Retention
  • Talent management
  • Payroll Administration
  • Onboarding and Orientation
  • Recordkeeping
  • Recruitment
  • Legal Compliance
  • Performance Assessment
  • Performance Appraisal
  • Contract Negotiation
  • Dispute Mediation
  • Policy making and enforcement
  • HRIS management
  • Union relations
  • Grievance handling and redressal
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Onboarding, Training, and Development
  • Multitasking
  • Active Listening
  • Team Collaboration

Professionalbodymembership

Associate member of the Zambia Institute of Human Resources (ZIHRM)

Personal Information

  • Date of Birth: 06/06/85
  • Gender: Male
  • Nationality: Zambian
  • Marital Status: Married

Attributes

  • Attention to detail
  • Initiative
  • Team player
  • Quick learner
  • Creative problem solver
  • Easily adaptable

References

  • Ram Sankar, Operations Director – Choppies Zambia, +260962318478, sankar@choppies.co.zm
  • Francis Sibamba, Former Group Human Resources Executive – SPAR Zambia/ Current Hotels Comptroller (Protea Bonanza Resort), +260968 778892, francis@spar.co.zm
  • Vivian Mwanza, Head of Human Resources – G4S Security, +260967 213601
  • Mr Bame Lekoko, Human Resource Executive Africa-Mass Cash + Wal-Mart, Botswana, +26776000008

Hobbies and Interests

  • Literature on nature and current affairs
  • Interacting with people from diverse backgrounds
  • Spend my downtime with family and friends

Timeline

Group Human Resource Manager

Quantum Foods Zambia
11.2021 - Current

Group Human Resource Manager

Choppies Stores
12.2019 - Current

Human Resource Officer

Massmart + Walmart (Jumbo Stores)
06.2017 - 12.2019

Human Resource Officer

Spar Zambia Limited
09.2014 - 06.2017

Bachelor of Public Administration -

African Research University

Diploma in Management Studies -

NIPA

Certificate in Management Studies -

NIPA

Grade 12 Certificate -

Chizongwe Technical Secondary School

Bachelor - Health And Safety

African University

Similar Profiles

CREATE PROFILE
ISAAC PHIRI