Isaac Phaka
IT Consultant
Sandton,GP
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
5
5
years of professional experience
Work History
IT Technician/Technician
KJT Information Technology
10.2023 - Current
- Generated reports to track performance and analyze trends.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Installed, configured and maintained computer systems and network connections.
- Performed troubleshooting and repaired peripheral devices such as printers.
- Installed and configured operating systems and applications.
- Create Project Scope Documents.
- Monitor Servers and backup.
IT Consultant
Liyatech Solutions
07.2019 - 08.2021
Install OpenText Applications on Domain servers to monitor the changes and threads.
Compile Projects Scope.
Education
Associate of Applied Science -
Vaal University Of Technology
Vereeniging, South Africa 04.2001 -
Skills
System Configuration
undefinedReading
Technology Books
Timeline
IT Technician/Technician
KJT Information Technology
10.2023 - Current
IT Consultant
Liyatech Solutions
07.2019 - 08.2021
Associate of Applied Science -
Vaal University Of Technology
04.2001 -
Similar Profiles
Hao Yuan (Mark) ChenHao Yuan (Mark) Chen
Research Engineer at Institute for Information Industry (III) / Taiwan Association of Quantum Computation and Information Technology (TAQCIT)Research Engineer at Institute for Information Industry (III) / Taiwan Association of Quantum Computation and Information Technology (TAQCIT)
Shakibu Mussa NsekelaShakibu Mussa Nsekela
Senior Accounts Officer at Ministry of Information, Communication and Information TechnologySenior Accounts Officer at Ministry of Information, Communication and Information Technology
Sean Falzarano, MPPSean Falzarano, MPP
Executive Administrator at KJT GroupExecutive Administrator at KJT Group
Mischa Raymond JohnMischa Raymond John
Event Host & Guest Experience Coordinator at NitehostzaEvent Host & Guest Experience Coordinator at Nitehostza
Malebusa SebataneMalebusa Sebatane
Founder & CEO at Authentic ImpactFounder & CEO at Authentic Impact