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Secure a position with a successful, growing company or established corporation that requires an individual with extensive experience in information technology and project management.
I.T. Engineer of increasing responsibilities in technical leadership, computer technology, and business-critical management. Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Tier One Technical Support and/or Help Desk role. Work well independently, or in a group setting providing all facets of computer support such as administering network environments, troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities. Professional Goals include continuing to grow in leadership and knowledge, excel in innovative technology application, interact and share with team members and colleagues, and develop world-class solutions to real world challenges.

Dynamic Desktop Support Engineer with Pro Printech IT Solution, adept at enhancing system performance and user satisfaction through advanced troubleshooting and technical support. Proven expertise in hardware and software installation, coupled with strong problem-solving skills, has led to improved help desk ticket resolution times and optimized network connectivity.
Professional with robust experience in IT support, well-versed in troubleshooting hardware and software issues, and managing system configurations. Known for strong collaboration skills and ability to adapt to evolving requirements. Adept at providing solutions that ensure optimal performance and user satisfaction. Highly reliable, with focus on achieving results through effective communication and technical expertise.
Technical support professional, prepared to bring expertise in diagnosing and resolving technical issues. Proven track record in installing and maintaining hardware and software systems. Valued for effective collaboration with team members and adaptability to changing requirements, showcasing problem-solving abilities and customer service skills.

IT Technician with 3+ years of experience at Metcom, adept in computer troubleshooting, software installations, and maintaining a diverse tech infrastructure. Demonstrated ability to enhance productivity by implementing automated maintenance protocols and advanced training programs, significantly reducing downtime and IT support tickets. Excels in data management, security measures, and migrating user emails to Office 365, showcasing a strong foundation in technical support and a proactive approach to system administration

Detail-oriented and proactive Senior IT Technician with over 8 years of hands-on experience providing technical support, hardware/software troubleshooting, and network assistance. Strong background in desktop support, system maintenance, user training, and IT infrastructure. Comptia A+ certified with proven ability to deliver excellent customer service and resolve technical issues efficiently in fast-paced environments.

Isaac Phaka

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IT Technician/Technician

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Associate of Applied Science -

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IT Technician/Technician

IT Consultant

Associate of Applied Science -

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