IRSHAAD MOOSA
Financial Advisor
SUNNINGHILL
Summary
Experienced sales agent with a background in customer satisfaction, retentions, and system management. Thrives in high-pressure environments and seeks out new challenges to learn and grow from. Demonstrated success as a field salesman for enav8 marketing, gaining experience in the field. Also served as a agent for Cell C fibre and device contracts for the past 2 years. Currently excelling as a financial advisor at OUTsurance.
Overview
7
7
years of professional experience
Work History
Financial advisor
OUTsurance
11.2023 - Current
- Contacting clients to assist with their financial needs
- Cross selling various products
- Giving proper financial advice
- Meeting all perimeters set by the organisation
- I'm hardworking and determined, I've excelled in every job and task put before me
- Fast learner and adaptive to any environment
- “Smart worker.”
Sales consultant
FUNXO
10.2021 - 10.2023
- Company Overview: Cell C fibre department
- Assisting clients with fibre
- Detailed analysis of the application of fibre
- Assistance with installation and activation, information of the fibre
- Selling the best fibre packages
- Convincing clients on a wide variety of packages data and cell phones
- Maintaining after sales assistance to clients
- Cell C fibre department
- Since August 2020 approximately 500 devices were sold by me ranging from R2 000 to R17 000 per device
- I averaged 45 to 50 devices per month
- On my 6th month at the company, I was offered the field managers position
- I now have two and a half years call centre sales experience, 1 year field sales experience and 2 years fibre experience
Brand ambassador (field salesperson)
Enav8 field marketing
08.2020 - 09.2021
- Company Overview: VIVO CAMPAIGN
- With no on hand training, I obtained product knowledge, pricing points, promotion key aspects and face to face sales techniques
- Response or day to day stock take and maintaining stock level of the entire mall
- Build relationships with store managers and consultants to maintain Brand confidence
- Train staff daily on new devices and key models, selling points and techniques
- Maintaining after-sales aspects with clients
- Responsible for postpaid clients, stock and sales
- Introducing clients to the brand, enlightening them on the futures and benefits and finally convince them to buy the device
- Main responsibility is to sell out all devices
- VIVO CAMPAIGN
Retentions specialist
BYTES PEOPLE SOLUTIONS
01.2018 - 04.2020
- Company Overview: Vodacom division
- Retentions specialist at Vodacom and Bytes People Solutions
- Focusing on retaining customers with higher packages at all costs
- Resolving debit issues and customer queries
- Multi-tasking in an ever-changing environment handling sales and customer queries at the same time retaining customers
- Coming from zero sales background I was able to meet high targets under immense pressure
- I was placed amongst the top performers in an environment of 150 agents in the first year
- Vodacom division
Education
Matric - English, Afrikaans, Mathematical Literacy, Business management, Biology, Geography, Business Studies
Verulam Islamic school
Higher diploma - Business Management, Management studies 1, 2 and 3, Communication studies, Marketing, Principles of Business law, Economics
Damelin correspondence
No Degree - Short Term Insurance
Outsurance
Centurion, South Africa 04.2001 -
Skills
Client relations
Problem-solving
Sales and marketing
Insurance decisions
Financial advising
Sales expertise
Time management
Attention to detail
Critical thinking
Bio
Sales agent with two years Bytes People Solutions and Vodacom retentions experience. Skilled in customer satisfaction, retentions and system management. Works well under pressure, always looking for a new challenge and keen to learn and improve. Field salesman with 1 year of experience in the field under enav8 marketing and a sales agent under cell C fibre and device contracts for the past 2 years. Currently a financial advisor at OUTsurance.
Education And Training
Verulam Islamic school, Matric, English, Afrikaans, Mathematical Literacy, Business Management, Biology, Geography, Business Studies, Matric award in English, Matric award in Business Management, Higher diploma in Business Management at Damelin correspondence, Management studies 1, Management studies 2, Management studies 3, Communication studies, Marketing, Principles of Business law, Economics
Final Comments
- Hardworking and determined, excelled in every job and task put before me.
- Fast learner and adaptive to any environment.
- Smart worker.
Telephone Number
0820592277
Alternative Cell Number
0846216030
Computer Experience
- Microsoft Word
- Excel
- Access
- PowerPoint
- Office
Personal Information
- ID Number: 9801155309083
- Age: 27
- Number of Children: 0
- Date of Birth: 01/15/98
- Nationality: South African
- Driving License: Yes
- Marital Status: MARRIED
Accomplishments
Best rookie award at Outsurance
Top advisor for April 2023
Highest first day conversion November 2024
Highest lead to sale ratio November 2024
Timeline
Financial advisor
OUTsurance
11.2023 - Current
Sales consultant
FUNXO
10.2021 - 10.2023
Brand ambassador (field salesperson)
Enav8 field marketing
08.2020 - 09.2021
Retentions specialist
BYTES PEOPLE SOLUTIONS
01.2018 - 04.2020
No Degree - Short Term Insurance
Outsurance
04.2001 -
Higher diploma - Business Management, Management studies 1, 2 and 3, Communication studies, Marketing, Principles of Business law, Economics
Damelin correspondence
Matric - English, Afrikaans, Mathematical Literacy, Business management, Biology, Geography, Business Studies
Verulam Islamic school