Summary
Overview
Work History
Education
Skills
Timeline
Generic
Irma Barkley

Irma Barkley

Marble Hall

Summary

Professional Sales Executive with 31 years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Chief Sales Officer

Cleanfarms (Pty) LTD
Marble Hall (I Am Willing And Able To Re-locate)
08.2021 - Current
  • Developed and implemented comprehensive sales strategies to increase revenue.
  • Coached and mentored a team of sales representatives to exceed quarterly goals.
  • Analyzed customer feedback and identified trends to develop targeted marketing campaigns.
  • Create an incentive program for top-performing sales staff members.
  • Collaborated with the marketing department on promotional activities to maximize product visibility.
  • Negotiated contracts with potential customers, vendors, and partners.
  • Conducted market research to identify new opportunities in existing markets.
  • Conducted market research to identify new opportunities in existing markets.
  • Managed budgeting processes related to sales operations.
  • Identified key areas for improvement within the organization's sales procedures.
  • Developed relationships with key stakeholders in order to expand customer base.
  • Monitored competitors' performance in order to stay ahead of industry trends.
  • Resolved escalated customer service issues in a timely manner.
  • Built strong relationships with clients by delivering exceptional service experiences.
  • Capitalized on industry changes to corner emerging opportunities and maximize company revenue.
  • Increased business profits by 25% through strategic updates.
  • Used cold calling and networking to sell products and services.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Contacted current and potential clients to promote products and services.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Negotiated terms of sales agreements and developed contracts to successfully close sales.
  • Identified product or service improvements by remaining current on industry trends, market activities and competitors.
  • Hired, trained and mentored 50+ staff members to maximize productivity.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.

Chief Sales Officer

Cartridge Depot
Pretoria
11.1997 - 12.2015
  • Developed and implemented strategic business plans to increase company profitability, training and motivating the sales teams .
  • Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Managed executive team members to ensure successful execution of projects in a timely manner.
  • Developed and implemented comprehensive sales strategies to increase revenue.
  • Coached and mentored a team of sales representatives to exceed quarterly goals.
  • Created an incentive program for top-performing sales staff members.
  • Collaborated with the marketing department on promotional activities to maximize product visibility.
  • Negotiated contracts with potential customers, vendors, and partners.
  • Conducted market research to identify new opportunities in existing markets.
  • Managed budgeting processes related to sales operations.
  • Identified key areas for improvement within the organization's sales procedures.
  • Developed relationships with key stakeholders in order to expand customer base.
  • Monitored competitors' performance in order to stay ahead of industry trends.
  • Established policies and procedures for effective account management practices.
  • Maintained accurate records of all customer interactions and transactions.
  • Implemented data-driven techniques for optimizing lead generation efforts.
  • Resolved escalated customer service issues in a timely manner.
  • Reviewed customer surveys and provided feedback on areas of improvement.
  • Built strong relationships with clients by delivering exceptional service experiences.
  • Promoted brand awareness by increasing market penetration across sosial markets.
  • Capitalized on industry changes to corner emerging opportunities and maximize company revenue.
  • Increased business profits by 100% through strategic updates.
  • Used cold calling and networking to sell products and services.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Contacted current and potential clients to promote products and services.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Negotiated terms of sales agreements and developed contracts to successfully close sales.
  • Identified product or service improvements by remaining current on industry trends, market activities and competitors.
  • Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
  • Prepared presentations, proposals and sales contracts for existing and potential accounts.
  • Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
  • Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
  • Communicated regularly with territory and regional managers for daily support and strategic planning.
  • Assigned qualified leads to field sales team for further development and closure.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
  • Gauged client and customer interests and needs with surveys and networking techniques.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Hired, trained and mentored 100+ staff members to maximize productivity.
  • Signed and approved budgets for new funding and program initiatives.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Fostered collaboration and development of new practices by business leaders.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Developed long-range plans for business growth, resulting in 20% increase in annual sales.
  • Increased company revenue by R 50 000.00 within first year this was in 1998.
  • Drove revenue up by 22% by cultivating successful client relations and upselling custmers.
  • Brought in more than R100 000 in new business each quarter.

Education

Bookkeeping

Cape Town University
Cape Town
01-2004

High School Diploma -

Alphen Park High School
Alphen Park Pretoria
12-1991

Skills

  • Profile And Revenue-Generating Strategies
  • Marketing Knowledge
  • Advertising And Promotions
  • Negotiation
  • Contract Negotiation And Closing Tactics
  • Market Research, Forecasting, And Analysis
  • Sales Solution Development
  • Client Relationship Building
  • Performance Monitoring
  • Effective Customer Communication
  • Complaint Resolution
  • Issue Resolution
  • Consultative Sales Techniques
  • Increasing Sales
  • Sales Strategy Optimization
  • Driving Revenue
  • Empowers High-Performing Sales Teams
  • Team Building Expertise
  • Promotional Coordination
  • Sales Team Development
  • Meeting And Exceeding Sales Goals
  • Marketing Campaign Analysis
  • Marketing Campaign Evaluation
  • Market Trends Understanding
  • Customer Needs Assessment
  • Sales Talent Acquisition
  • Employee Motivation
  • Salesforce Optimization
  • Marketing Campaign Support
  • Promotional Sales Events
  • Merchandising And Promotions
  • Deal Negotiation
  • Sales Negotiation
  • Review Of Contracts
  • Marketing Initiatives
  • Market Development
  • Market Research
  • Sales And Market Development
  • Managed Budgets
  • Sales Transaction Processing
  • Product Management And Pricing
  • Sales Cycle Management
  • Cash Flow Management
  • Sales Strategy Expertise
  • Sales Initiatives
  • Customer Relationship Development
  • Networking And Relationship Building

Timeline

Chief Sales Officer

Cleanfarms (Pty) LTD
08.2021 - Current

Chief Sales Officer

Cartridge Depot
11.1997 - 12.2015

Bookkeeping

Cape Town University

High School Diploma -

Alphen Park High School

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Irma Barkley