Irene Singonzo
Intern
Bloemfontein
Summary
I am a highly motivated individual with experience in teaching, radio hosting, and remediation consulting. I have a Higher Certificate in Communication Science and Psychology and a Bachelor of Arts degree with a major in Communication Science and Psychology and an honors degree specializing in Leadership Communication. I am skilled in administrative, organizational, analytical, and interpersonal communication. With the ability to create and maintain excellent client-vendor relationships, as well as events planning and execution. I am also multilingual and have a passion for visual arts.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Front Desk Receptionist Intern
Providence Software Solutions (Hosted by UFS)
Bloemfontein
06.2024 - Current
- Proactively coordinated projects and organizational tasks to optimize execution and enhance team collaboration.
- Warmly greet visitors and expertly directed them to appointments, ensuring a positive first impression.
- Document meeting minutes for the Executive Director of Student Affairs, capturing key insights from project meetings and strategic planning sessions.
- Organizing meetings on Microsoft Teams and in the physical for the Senior Leadership Group of Student Affairs.
- Manage boardroom bookings to maximize venue usage and ensure proper maintenance.
- Handle daily telephone communications with professionalism and efficiency.
- Facilitate event registrations and logistics to ensure smooth operations.
- Order groceries and office supplies to support operational needs, assisted in office management in the absence of the Office Manager, and performed basic financial duties such as formulating quotations and processing requisitions.
- Creating and maintaining interpersonal relationships with vendors for student events.
Remediation Consultant
ABSA Bank Limited
Bloemfontein
08.2022 - 04.2023
- Reviewing and updating client information and internal processes to ensure full compliance with regulatory requirements, especially those related to Know Your Customer (KYC), Anti-Money Laundering (AML), and the Financial Intelligence Centre Act (FICA).
- Customer engagements, written and verbal communication and telephonically as well to ensure that we obtain necessary documents.
- Managed high volume of incoming calls and emails from customers.
- Data verification and Due Diligence to verify the client's identity and financial activities.
- Ensure that client data is captured accurately and fully remediated to maintain proper records for audit and compliance purposes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Personal Assistant
CRC Church
Bloemfontein
01.2021 - 04.2023
- Volunteered as a personal assistant, communicating on behalf of the pastor and organizing events.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Displayed absolute discretion at handling confidential information.
- Streamlined communication, acted as primary point of contact between Pastor and congregants.
Teacher Assistant
Fauna Primary School
Bloemfontein
12.2020 - 04.2021
- Assisted Grade 2 teachers with admin, preparation and execution of school work, and COVID-19 screening.
- Prepared materials for scholars.
- Provided classroom support to teachers.
- Individual learner support specifically with reading, writing and numeracy.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
Education
Bachelor of Arts - Communicaon Science and Psychology
University of The Free State
Bloemfontein 04.2001 -
Bachelor of Arts - Communication Science
University of The Free State
Bloemfontein, Free State 04.2001 -
Bachelor of Arts - Honors Degree in Leadership Communication
The University of The Free State
Bloemfontein 04.2001 -
Skills
- Reception area maintenance
- Document management
- Calendar management
- Visitor assistance
- Oral and writing communication
- File organization
- Verbal and written communication
- Team collaboration
- Multitasking and organization
- Attention to detail
- Administrative skills
- Sensitive information handling
- Researching skills
- Phone etiquette
Microsoft office
Interests
Visual Arts: Drawing, Painting, Ceramics
Short Story Writer
References
- Pastor Darlington Wasakara, 0710973778
- Ms. Akhona Msimang, ABSA Bank Limited, 0609759240, akhona.msimang@absa.africa
- Vees Sewsanker, University of the Free State, 0514012852, sewsankera@ufs.ac.za
Personal Information
- Date of Birth: 1997-01-03
- Nationality: South African
- Marital Status: Single
Accomplishments
I completed a 3 months course with Abaguquli, an IT company under the FemTech program. In partnership with NASPERS in 2025.
It is an AI course that enhances administrative skills in the office and broadens the knowledge of individuals regarding the effectiveness of the safe usage of AI in the office.
Timeline
Front Desk Receptionist Intern
Providence Software Solutions (Hosted by UFS)
06.2024 - Current
Remediation Consultant
ABSA Bank Limited
08.2022 - 04.2023
Personal Assistant
CRC Church
01.2021 - 04.2023
Teacher Assistant
Fauna Primary School
12.2020 - 04.2021
Bachelor of Arts - Communicaon Science and Psychology
University of The Free State
04.2001 -
Bachelor of Arts - Communication Science
University of The Free State
04.2001 -
Bachelor of Arts - Honors Degree in Leadership Communication
The University of The Free State
04.2001 -