Irene Coppin

• Established strong client relationships through excellent communication and attentive service.
• Strengthened business reputation by consistently meeting or exceeding customer expectations in terms of quality of products/services offered.
• Consulted with clients to asses service received from therapists.
• Managed financial operations.
• Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff of cleanliness at all times.
• Kept up with new updated treatments and staff training on a regular basis with new services introduced to the store
• Sold the Business & new owners took over from 1 May 2024

Opened a Beauty Salon focusing on the manicures, pedicures, massages, waxing, facial treatments. Only had to 2 staff members at the time.

Personally also did the beauty treatments and managed the business, income, staff, built strong client relationships and managed the running of the business, customer sales and staff.

Kept up with all new updated treatments.

Trained and motivated staff to perform & deliver their best to the clients needs.

Sold the business in 2008.

Worked as a travelling Sales Representative, selling Industrial Glue to flooring suppliers, fabric suppliers, canning industry and a whole lot more.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Maintained connections with clients to encourage repeat business and referrals.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Communicated with clients to understand property needs and preferences.
• Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
• Presented purchase offers to sellers for consideration.

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Displayed absolute discretion at handling confidential information.
• Improved time management of the executive through effective prioritization and organization of tasks.
• Aided executive in personal tasks such as scheduling appointments or running errands when needed.
• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Coordinated events and functions with attention to detail ensuring successful execution.