Iqram Akoo
Africa Commercial Manager
Brentwood Park
Overview
4
4
years of professional experience
1
1
Language
Work History
Operations Manager / Marketing Executive / Sales Manager
Sasco Pay & Weigh
01.2016
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service.
Admin Manager
Sasco Metrology Services
01.2014
- Responsible for collecting and analysing data related to customer engagements
- Internal Recruitment process
- Training new and existing employees on new initiatives/processes
- Client liaison/business development
- General Administrative management duties
- Invoicing
- Offering full HR generalist function
- Lead continuous improvement and service delivery enhancement projects
- Review staff headcount and structure to support recruitment forecast for the year
- Time tables/time sheets
- Review and developed job descriptions with weighted KPI’s
- Keep pace with client systems changes/updates and provide training to the teams
- Lead Simplification (process standardization) related initiatives
- Create job descriptions and KPI’s to drive team forward
- Ensure projects are resourced reviewing internal and external capacity and capability options to win more work and deliver projects.
P.A To Chief Executive Officer
Sasco Metrology Services
07.2013
- Organise meetings/Booking Meeting room
- Take Minutes and Write it up at board meetings
- Acting as the point of contact between Executives/Staff and Visitors
- Handling Correspondence
- Preparing and Collating board packs
- Maintaining the filing and database system
- Assisting with presentation and reports
- Managing the Executives diaries
- Making all travel arrangements and handling Travel itineraries.
Front Desk Receptionist
Sasco Metrology Services
01.2013
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g
- Pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Restaurant and Floor Manager
Galitos Tasca Northmead
01.2012
- Supervising and directing associates in daily work activities
- Reporting to the General Manager
- Ensuring proper training of employees
- Formulating work schedules
- Maintaining good customer and public relations within the community
- Ensuring that guests have a positive and memorable experience each and every time they visit
- Ensuring proper compliance with cash control procedures, and performs related accounting and administrative reports as required
- The Floor Manager may serve in any capacity within the restaurant as needed due to associate absence and perform related duties and assignments as required
- Manage Daily Operations and POS functions
- Check Inventory, order FOH Supplies
- Inspect Open/Close restaurant in accordance with daily checklists
- Enforce Company Policies and Procedures with Cash handling & reconciliation – balance tills, provide due-backs
- Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
- Self-motivated with a high degree of integrity, honesty and ethics; Self-starter, flexible, and able to work independently
- Exceptional organizational skills
- Good communication skills for dealing with diverse staff.
Commercial Manager – East Africa – Sales Manager
Sasco Africa
01.2020 - Current
- Sales of new weighbridge in the east Africa market
- Taking responsibility for the financial management of projects
- Recognize new business opportunities
- Putting together tenders and bids for new business
- Negotiation and agreeing on new business contracts
- Strategically expanding, preserving or improving company procedures, standards and policies
- Sales reports
- Customer care management
- Sales forecasts.
Education
Welbedene Secondary School
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Skills
Organizational Management
Document Control
Inventory Management
Process Improvement
Additional Information
In 2015 The Sasco Group had opened a new department namely Sasco Pay & Weigh. Within this department a number of public weighbridges had then been installed in various locations and was opened to the public on a pay & Weigh Basis. We now have a total of 4 Sites since inception. I managed the Projects on getting all these sites up and running which included the installation etc. All marketing for these sites are done by me. In early 2016 I was appointed as the Operations manager and in 2018 the head of the department.
Roles And Responsibilities
- Galitos Tasca Northmead, Restaurant and Floor Manager, Supervising and directing associates in daily work activities, Reporting to the General Manager, Ensuring proper training of employees, Formulating work schedules, Maintaining good customer and public relations within the community, Ensuring that guests have a positive and memorable experience each and every time they visit, Ensuring proper compliance with cash control procedures, and performs related accounting and administrative reports as required, The Floor Manager may serve in any capacity within the restaurant as needed due to associate absence and perform related duties and assignments as required, Manage Daily Operations and POS functions, Check Inventory, order FOH Supplies, Inspect Open/Close restaurant in accordance with daily checklists, Enforce Company Policies and Procedures with Cash handling & reconciliation – balance tills, provide due-backs, Ability to multi-task, and change priorities constantly as needed in a fast-paced environment, Self-motivated with a high degree of integrity, honesty and ethics; Self-starter, flexible, and able to work independently, Exceptional organizational skills, Good communication skills for dealing with diverse staff
- Sasco Metrology Services, Front Desk Receptionist, Greet and welcome guests as soon as they arrive at the office, Direct visitors to the appropriate person and office, Answer, screen and forward incoming phone calls, Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures), Provide basic and accurate information in-person and via phone/email, Receive, sort and distribute daily mail/deliveries, Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges), Order front office supplies and keep inventory of stock, Update calendars and schedule meetings, Arrange travel and accommodations, and prepare vouchers, Keep updated records of office expenses and costs, Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Sasco Metrology Services, P.A To Chief Executive Officer, Organise meetings/Booking Meeting room, Take Minutes and Write it up at board meetings, Acting as the point of contact between Executives/Staff and Visitors, Handling Correspondence, Preparing and Collating board packs, Maintaining the filing and database system, Assisting with presentation and reports, Managing the Executives diaries, Making all travel arrangements and handling Travel itineraries
- Sasco Metrology Services, Admin Manager, Responsible for collecting and analysing data related to customer engagements, Internal Recruitment process, Training new and existing employees on new initiatives/processes, Client liaison/business development, General Administrative management duties, Invoicing, Offering full HR generalist function, Lead continuous improvement and service delivery enhancement projects, Review staff headcount and structure to support recruitment forecast for the year, Time tables/time sheets, Review and developed job descriptions with weighted KPI’s, Keep pace with client systems changes/updates and provide training to the teams, Lead Simplification (process standardization) related initiatives, Create job descriptions and KPI’s to drive team forward, Ensure projects are resourced reviewing internal and external capacity and capability options to win more work and deliver projects.
- Sasco Pay & Weigh, Operations Manager / Marketing Executive / Sales Manager, Ensure all operations are carried on in an appropriate, cost-effective way, Improve operational management systems, processes and best practices, Purchase materials, plan inventory and oversee warehouse efficiency, Help the organization’s processes remain legally compliant, Formulate strategic and operational objectives, Examine financial data and use them to improve profitability, Manage budgets and forecasts, Perform quality controls and monitor production KPIs, Recruit, train and supervise staff, Find ways to increase quality of customer service
- Sasco Africa, Commercial Manager – East Africa – Sales Manager, Sales of new weighbridge in the east Africa market, Taking responsibility for the financial management of projects, Recognise new business opportunities, Putting together tenders and bids for new business, Negotiation and agreeing on new business contracts, Strategically expanding, preserving or improving company procedures, standards and policies, Sales reports, Customer care management, Sales forecasts
Professional Experience
- Operations Management
- Internal Sales
- Finance
- Executive Assistant
- Restaurant Management
Software Efficiency
- Microsoft Office including Excel, Word and Power Point – Certificate Obtained
- Sage
- PABX – Communication Services
Current Employer
Sasco Pay & Weigh, Operations Manager / Marketing Executive / Sales Manager, 2016
Current Employment Details
Sasco Pay & Weigh, Operations Manager / Marketing Executive / Sales Manager, 2016
Software And Communication Systems
- Sage 300
- Microsoft
- Pipedrive
- PABX
Other Certificates Obtained
- First Aid
- Office Administration
- Telephone Etiquette
- Health & Safety
- Personal Assistant Programme
Dependants
None
Personal Information
- ID Number: 8904285422080
- Ethnicity: Indian/Asian
- Health Status: Excellent
- Gender: Male
- Nationality: South African
- Driving License: Code 08
- Marital Status: Single
Timeline
Commercial Manager – East Africa – Sales Manager
Sasco Africa
01.2020 - Current
Operations Manager / Marketing Executive / Sales Manager
Sasco Pay & Weigh
01.2016
Admin Manager
Sasco Metrology Services
01.2014
P.A To Chief Executive Officer
Sasco Metrology Services
07.2013
Front Desk Receptionist
Sasco Metrology Services
01.2013
Restaurant and Floor Manager
Galitos Tasca Northmead
01.2012
Welbedene Secondary School