Ionita Müller
Senior Project Manager
Port Elizabeth,Eastern Cape
Summary
Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
11
11
years of professional experience
Work History
Project Management Office
CastiGroup
05.2023 - 08.2023
- PMO (Project Management Office) establish across 7 divisions.
- Developed comprehensive project plans for successful execution and delivery of projects within deadlines
- Collaborated with cross-functional teams to ensure seamless integration and alignment of project objectives across departments
- Established strong relationships with stakeholders, ensuring clear communication channels and managing expectations throughout project duration
- Mentored junior team members, contributing to their professional growth and development within organization
Project Manager
Zenzero Technologies
05.2023 - 08.2023
- Infrastructure - 47 Service line transition due to business acquisition
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives
- Achieved project deadlines by coordinating with contractors to manage performance
Project Manager
AO Technology Group
09.2020 - 04.2023
- Build and Implementation: Agile / Hybrid Managing various projects for AO Group, in example; building web applications for various clients, in example:
- "The Line", Neom Province - Saudi Arabia;
- Mondelez - America;
- Currency Assist - South Africa
- 3 years manages IT and infrastructure projects for Africa Gulf Bank in Sudan
- Established effective communication among team members for enhanced collaboration and successful project completion
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team''s ability to deliver results
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of projects
Project Manager
Cybertec Data Science & PostgreSQL
02.2020 - 02.2022
- Build: Agile CYBERTEC is professional partner for Data Science and PostgreSQL
- Thanks to man years of experience and efficient and uncomplicated working methods, CYBERTEC helps to make database system as effective and innovative as possible to generate maximum benefit from most valuable asset - data
- Represented CYBERTEC in Africa, also marketing and branding thereof.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team''s ability to deliver results
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth
Project Manager
Absa Bank
06.2021 - 11.2021
- Project budget not approved
- ABSA Group Legal Africa Build and implementation: Agile / Waterfall / Hybrid ABSA Group Legal wanted to implement BOT functionality as learning platform for their team members / staff across Africa
- This BOT would contain all Q & A's pertaining all the basic Legal terminologies which would free up more time for the Legal team and provide all information required
- Secondly, ABSA Legal was looking at replacing Salesforce Module which was not sufficient for the needs of ABSA Group Legal
- Implementing one solution that adhere to all needs would satisfy single platform, easy data access, document, and matter management
- This was excellent most suitable solution for ABSA Group Legal.
Program Manager
Grindrod Bank
07.2018 - 01.2020
- Core System Bank Renewal project Greenfields: Build and Implementation: Turpin Methodology (new approach - hybrid))
- Managed cross-functional teams for successful project completion within deadlines and budgets
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement
- Established strong relationships with key stakeholders, ensuring support for program initiatives
- Developed strategic plans, setting clear objectives and achievable milestones for team
- Managed multiple strategic projects with numerous sub-projects or work streams
- Successfully managed budgets and allocated resources to maximize productivity and profitability
Project Manager / PMO
CompSol
12.2017 - 06.2018
- Build and implementation: Waterfall - PM/Business Analyst is responsible for overall project management and planning activities for all IT development projects which entails gathering and analysis of business requirements as well as developing and implementing test plans to ensure successful delivery of project
- Communication with OPS team (client) and development team to ensure projects are delivered: - On Time - On Budget - Final product is same as functional requirement document.
- Improved project efficiency by implementing streamlined processes and optimizing resource allocation
- Increased stakeholder satisfaction by maintaining clear communication channels and providing regular progress updates
- Managed cross-functional teams to deliver projects on time, within scope, and under budget
- Facilitated collaboration between diverse teams to achieve common goals and drive project success
System Process Program Manager
ABSA Bank
09.2017 - 11.2017
- Optimisation and implementation: Waterfall optimization of processes and procedures at ABSA Bank Fraud Department
- Several initiatives were managed and streamlined to minimize fraud ABSA Bank experience through optimization of rules in systems.
- Managed cross-functional teams for successful project completion within deadlines and budgets
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement
- Established strong relationships with key stakeholders, ensuring support for program initiatives
SAP Transition Lead
Bidvest Facilities Management - Telkom CRES
09.2016 - 08.2017
- Migration and new implementation: Agile / Waterfall / Hybrid SAP Transition stabilization focus on business responsibility, but Operations Manual becomes key enabler to ensure alignment between Bidvest and Telkom and ensuring operational efficiencies within Bidvest Facilities Management
- Interface Lead role is required to ensure that proper governance is followed within Bidvest IT to align with governance required by Telkom PMO, this will include documentation relating to:
- Bidvest Plan that will be incorporated into overall plan
- Requirements Specifications
- Design Specifications (including Telkom IT/Architecture Approvals)
- Test Plans and User Acceptance Packs for Development
- Training artefacts
- General governance - management of issues, risks, progress, and change
- Developed efficient interfaces between SAP and other systems, improving data flow and communication.
- Implemented complex business requirements by developing customized reports, forms, and workflows in SAP.
- Ensured smooth transition from legacy systems to SAP through thorough data mapping and migration planning.
SAP Project Manager
Britehouse - Division of Dimension (previously Dataflo)
06.2014 - 07.2016
- Build, migration and implementation:
- Waterfall Delta Beverages full SAP Deployment
- 1388 SAP users - 10 months
- Delta Beverages - Mobile Solutions:
- - Leave Application workflow project - 6 months
- Delta Beverages - On Truck Invoicing mobile project:
- - Pilot implementation and deal closure, 388 drivers - 6 months;
- Delta Beverages - BW/BI Module:
- - Deployment - 5 months
- Delta Beverages HR Module:
- - Deployment - 3 months
- Support Stacks enhancements for CCS SABCO, Forbes, Dimension Data, and Shanduka every quarter
- Small, medium, and large size enhancement projects which entails following:
- - SAP ERP modules namely MM, MDM, WM, SD, CO, FI, BW, PP, PM, Basis, AUTH and ABAP modules work - 8 months, including clients such as CCS SABCO, Forbes, AGL - UAE, Oman, Qatar & Bahrain, Indochina - Vietnam, Myanmar & Cambodia, Delta Beverages
- Managed cross-functional teams for successful SAP project implementation and timely delivery
- Developed comprehensive project plans, outlining scope, resources, timelines, and deliverables
- Spearheaded change management efforts that streamlined business processes and improved productivity levels across departments
- Evaluated effectiveness of implemented solutions through post-implementation reviews and stakeholder feedback sessions
- Established solid relationships with customers by providing exceptional support during all stages of SAP implementation process
- Championed continuous improvement initiatives that led to increased efficiency in core business functions using SAP systems as foundation
- Solved functional and technical obstacles and worked closely with project team from different streams
Project Manager - Corporate Strategy Facilitator
Ionita Müller Consulting
10.2012 - 03.2014
- This entails review and restructure of organizational corporate strategy in corporate and large organizations
- Facilitate Board members and stakeholders of SEDA to review their corporate strategy based on Total Quality Management Philosophy
- Process is as follows: - Determine existing vision, mission, and values of SEDA NMB IT Incubator in context of macro environment and how organization align with vision, mission, and values of SEDA
- Determine existing Strategic Goals and Objectives to enhance understanding of alignment with Vision, Mission, and Values
- Analysis of organizations Strategic Capability through identification of: Critical success factors, Strengths, Weaknesses, Opportunities, Threats (SWOT) analysis
- Customer needs analysis
- Competitor analysis with impact on SEDA NMB ICT Incubator - Facilitating of Gap analysis between existing state and future Vision or Strategic intent of organization
- Facilitate development of Specific, Measurable, Achievable, Relevant, and timed (SMART) Tactical Objectives to close above-mentioned gap
- Identify Change Management techniques to be used to bring employees
- Enhanced leadership abilities and expertise by delivering forward-thinking training to over 55 management staff
- Enhanced profits across departments through successful management and direction of 55+ employees
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Skills
- Project Management Body of Knowledge (PMBOK)
- Agile Principles
- Scrum Methodology
- Change Management Process
- Managing Multiple Projects
- Multi-Project Management
- Information Technology Management
- Cross-Functional Communication
- Project Plan Development
- Timelines and Milestones
POSTGRAD PROJECT AND PROGRAM MANAGEMENT NQF8
- Module M4: Transformational Corporate Strategy, Module
- M5: Creating High-Performance Project and Process Teams, Module
- M6: Financial Management of Corporate Projects and Program
- Professional Business English (Outstanding)
Adv Dip Project And Programme Management NQF7
- Module M1: Project Management - Leading, Creating, Implementing, and Improving
- Module M2: Programme Managing Organizational Performance and Innovative Improvement
- Module M3: Supply Chain Quality and Performance Management
Certificate Project Management L Nqf6
Project Management
CERTIFICATIONS
- Facilitator in Project and Program Management NQF 6 - Accreditation and Training Services, Johannesburg
- Assessor in Project and Program Management NQF 6 - Accreditation and Training Services, Johannesburg
- Moderator in Project and Program Management NQF 6 - Accreditation and Training Services, Johannesburg
Practical Experience - Tools And Systems
- SAP (All modules - complete deployments)
- Redmine
- JIRA
- Monday.com
- Zoho Projects
- Github
- Wiki
- Clockify
- Workadventure
- TeamFU
- Rocketchat
- Archibus
Methodologies And Techniques
- Agile (Scrum)
- Kanban
- Waterfall
- Hybrid
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
References
- Andrew Turpin (Grindrod Bank), Former COO, +27 82 820 5064
- Cornelius van der Merwe (Bidvest FM), COO, +27 82 339 6822
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Project Management Office
CastiGroup
05.2023 - 08.2023
Project Manager
Zenzero Technologies
05.2023 - 08.2023
Project Manager
Absa Bank
06.2021 - 11.2021
Project Manager
AO Technology Group
09.2020 - 04.2023
Project Manager
Cybertec Data Science & PostgreSQL
02.2020 - 02.2022
Program Manager
Grindrod Bank
07.2018 - 01.2020
Project Manager / PMO
CompSol
12.2017 - 06.2018
System Process Program Manager
ABSA Bank
09.2017 - 11.2017
SAP Transition Lead
Bidvest Facilities Management - Telkom CRES
09.2016 - 08.2017
SAP Project Manager
Britehouse - Division of Dimension (previously Dataflo)
06.2014 - 07.2016
Project Manager - Corporate Strategy Facilitator
Ionita Müller Consulting
10.2012 - 03.2014
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