INNOCENT SIPHO ZULU
ERMELO
Summary
Seasoned Human Resources Clerk with background in providing comprehensive administrative support to HR departments. Strong skills in managing personnel records, processing payroll and benefits, and contributing to recruitment processes. Known for expertise in maintaining confidentiality, prioritizing tasks, and displaying integrity at all times. Have consistently contributed to streamlining HR operations and improving departmental efficiency in previous roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Clerk
Gert Sibande District Municipality
Ermelo
08.2024 - Current
- Responded promptly to inquiries from staff members related to HR-related topics.
- Supported recruitment with resume screening, interview scheduling and candidate job offers.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Created and maintained employee records in accordance with company policies and procedures.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Prepared offer letters, contracts, onboarding documents and other related paperwork for new employees.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Examined employee files to answer inquiries for assistance with personnel actions.
- Processed, verified and maintained personnel-related documentation.
- Assisted with recruitment initiatives by interviewing and talent sourcing.
- Developed metrics and reports to analyze HR effectiveness and identify areas for improvement.
- Updated organizational charts as required to reflect changes in staffing structure.
- Responded to internal and external HR-related inquiries or requests.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Reviewed and updated employee records in HR database.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Managed exit interviews when employees left the organization.
- Performed general administrative duties such as filing documents, typing correspondence, photocopying.
- Conducted candidate interviews to gain additional insight into professional background and skill set.
EPWP ADMIN ASSISTANT
Department of Agriculture Rural Development & Environmental Affairs
Ermelo
07.2018 - 08.2024
- Responded to internal and external HR-related inquiries or requests.
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Handled sensitive and confidential employee information with complete discretion.
- Maintained employee records in compliance with state and federal regulations.
- Conducted candidate interviews to gain additional insight into professional background and skill set.
- Supported recruitment with resume screening, interview scheduling and candidate job offers.
- Coordinated training schedules and filed crucial administrative paperwork.
- Supported the performance review process by collecting and summarizing employee evaluations.
- Facilitated new hire orientations and employee training sessions.
- Assisted with planning, organizing and coordinating company events.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Coordinated with department heads to ensure compliance with corporate policies and procedures.
- Provided administrative support for HR projects and initiatives.
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Drafted letters of offer to new hires outlining terms of employment.
- Updated HR databases with employee changes in position, salary, and personal information.
- Operated equipment and machinery according to safety guidelines.
HR Trainee
Department of Agriculture,Rural Development and Environmental Affairs
Ermelo
02.2017 - 07.2018
- Maintained employee records, such as contact information, attendance records, performance reviews, and benefits information.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Performed data entry of employee information into HRIS systems.
- Conducted exit interviews and completed employment termination paperwork.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Conferred with management to develop or implement personnel policies or procedures.
- Conducted research on best practices related to human resources management.
- Responded to inquiries from current and potential employees about benefit programs and other HR-related topics.
- Hired employees and processed hiring-related paperwork.
- Assisted in the recruitment process by screening resumes, conducting interviews and making recommendations.
- Maintained updated knowledge through continuing education and advanced training.
- Operated a variety of machinery and tools safely and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Some College (No Degree) - Certificate in Public Administration Management
UNIVERSITY OF SOUTH AFRICA
South Africa01-2022
National Diploma - Human Resource Management
Majuba TVET College
Newcastle KZN10-2019
Skills
- Good Communication Skills Both Verbal and Non-Verbal
- Human resources software
- Recruitment and selection
- Employee engagement
- Able to maintain confidentiality
Certification
- PERSAL Introduction Course
- PERSAL Leave Management
Languages
Zulu
First Language
English
Proficient (C2)
C2
References
- Ms. M.S Pillay
- HR Manager
- Gert Sibande District Municipality
- 017 801 7036
- Ms. P.P Khanye
- Senior HR Officer
- Gert Sibande District Municipality
- 017 801 7037
- Ms. N.E Hlatshwayo
- Deputy Director: HRM & D
- Department of Agriculture,Rural Development & Environmental Affairs
- 072 032 7056
Timeline
HR Clerk
Gert Sibande District Municipality
08.2024 - Current
EPWP ADMIN ASSISTANT
Department of Agriculture Rural Development & Environmental Affairs
07.2018 - 08.2024
HR Trainee
Department of Agriculture,Rural Development and Environmental Affairs
02.2017 - 07.2018
Some College (No Degree) - Certificate in Public Administration Management
UNIVERSITY OF SOUTH AFRICA
National Diploma - Human Resource Management
Majuba TVET College
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