Innocent Nyararayi Maponga
Education And Training Professional
Cape Town,WC
Summary
Experienced Learning and Development Professional with a demonstrated history of working in the Training & Development Industry. Skilled in Project Management, Managing an Assessment Centre, Quality Management, Facilitation, Assessments, Moderations, Learnerships, Skills Programmes, WSP/ATR, Coaching and Mentoring. Strong professional with a Bachelor of Arts Honours focused in Industrial Psychology from University of Johannesburg.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Accreditation and Assessment Officer
Red and Yellow Creative School of Business
Cape Town , Western Cape
12.2021 - Current
- Learner enrolment on ETQA platform, uploading of results, achievement and managing of Statement of Results.
- Overseeing and assisting with the compilation of portfolios of evidence.
- Preparing all documents required for assessment, moderation and verification.
- Liaising with assessors and moderators – coordinating assessment and moderation.
- Preparing verification folders.
- Liaising with relevant SETA for verification.
- Overseeing verification process.
- Train up junior members of staff on assessment, moderation and verification procedures.
- Manage all aspects of institutional accreditation with relation to new programmes submissions and professional body applications.
- Review existing programmes to prepare them for submission for reaccreditation.
- Research and provide needs analysis and rationale for new programme.
- Work with programme developers and reviewers.
- Coordinate and develop the responses to conditions and/or representations when feedback is received from the respective regulator.
- Work closely with professional bodies to align new programme submissions.
- Submit applications for professional body accreditation.
- Track reaccreditation cycles.
- Manage contracts, payments and budgeting.
- Keep records and tracking of submissions.
- Oversee the enrolment of new programmes within the institution's structure.
- Keep abreast of trends and latest information within programme accreditation and professional body accreditation.
- Organization of existing student records and files on Google drive / in store room.
- Manage directories for all existing student records and files.
- Manage a system for the storage of Google files in a central place for all Academic Admin staff.
- Support Academic Executive Committee with ad hoc administrative tasks.
- Take minutes at committee meetings.
Learnership Manager and Assessor
Dyna Training Group / NQPlus Networks
Cape Town , Western Cape
03.2018 - 11.2021
- Group SDF & NQPlus Training Manager.
- Managing the Training Assessment Centre.
- Quality control and compliance.
- Project Managing learnerships & Skills programmes.
- Key Account Manager.
- Maintain QMS pertaining to learnerships & Skills programmes.
- Conducting Training Needs Analysis & WSP/ATR.
- Compliance, management and completion of assessments.
- Generate learnership progress reports and SETA assessment reports as required per company.
- Managing learnerships databases per region and type.
- Prepare for external moderations/audits.
- Leaner certifications for both learnerships & skills programmes.
- Management the certification of learners.
- Track certification and SoAs with the SETAs.
- Conducting and Managing Pre-training assessments.
- Conducting learner support onsite/telephonically for all learnerships and skill programmes.
- Conducting on site briefings & support sessions as needed for clients.
- Send learners support emails, welcome, reminders, learner’s transcripts.
- Monitor learner progress and liaise with learner and managers if progress becomes ‘at risk’.
- Managing ‘At Risk’ Process and send ‘at risk’ emails to HR manager.
- Completing ‘Assessor-Level’ queries as they occur, either telephonically or via email.
Training/HR Administrator
TMS Gauteng
Johannesburg , Gauteng
01.2016 - 01.2018
- Facilitation and Training of various courses
- Conduct training assessment, reviews and evaluations.
- Stakeholder Engagement namely SETAs, DHET, DoL, Learners, Employers etc.
- Accreditations Monitoring Preparations and negotiations with Seta’s – arranging visits etc.
- Organization of Constituent Assessors and Moderators Accreditations.
- Learner relationship management - learner support, coaching during and after training.
- Administration and coordination of all the training activities.
- Updating of various training material and full qualifications.
- Ensure all training material complies with QMS.
- Create and update records and databases of training personnel, financial and other data.
- Keep filling system in place.
- Client Engagements, processing and tracking all invoice payments.
- Manage phone calls and correspondence (e-mail, letters, packages etc.
- Track stocks of office supplies and place orders when necessary.
Undergraduate Tutor
University of Johannesburg
Johannesburg , Gauteng
02.2015 - 12.2015
- Learner support.
- Assists students in the development of appropriate study skills.
- Management of the tutorial delivery cycle.
- Tutorial deliverables for undergraduate students.
- Report any significant problems with the progress of any specific student.
- Notify the module lecturer of any significant problems with specific modules identified by the students.
- Plans and facilitates tutoring sessions utilizing collaborative learning methodologies from The Master Tutor.
- Stakeholder engagements.
- Models appropriate academic attitudes and behaviors to staff, faculty and students.
Union Official
Hotelicca Trade Union
Johannesburg , Gauteng
01.2011 - 12.2014
- Industrial Relations Training.
- Attend to Conciliations and Arbitrations of Labour Disputes (CCMA).
- Conducting Annual wage/salary negotiations.
- Responsible with Dispute Resolutions & Disciplinary Hearings.
- Responsible with Grievance & Conflict Handling.
- Assisting union members with all related issues in the workplace in general.
- Recruiting and organizing new members to the Trade Union.
- Servicing and organizing membership in general.
Education
Certificate - Design OBE Learning Material
TrainYouCan
Durban 01.2022 - Current
Certificate - Skills Development Facilitator
University of South Africa
Cape Town 01.2019 - 12.2019
Certificate - Generic Management
Service Seta - Dyna Training Group
Cape Town 06.2018 - 12.2018
Bachelor of Arts Honours - Industrial Psychology
University of Johannesburg
Johannesburg 02.2015 - 12.2015
Bachelor of Social Science - Human Resources Management And Psychology
Great Zimbabwe University
Zimbabwe 08.2005 - 06.2008
Skills
Project Management
Facilitation & Training
Assessments
Moderations
Quality Control & Compliance
Reporting
Training Needs Analysis
Administration
Learning Programme Design
Personal Details
Gender - Male
Nationality - Zimbabwean
Certification
Certified Train the Trainer
Affiliations
- SERVICE SETA - Accredited Assessor & Moderator
- ETDP SETA - Accredited Assessor & Moderator
- MERSETA - Accredited Assessor &Moderator
Accomplishments
- DYNA Namibia - NQA Accreditation.
- ETDP – Accreditation - DYNA Training Group
- SOP – Implementations - NQ Plus Networks
- Kukuza Project - Disadvantaged & Disabled Learners - NQ Plus
Networks / DYNA Training Group
References
Mrs. Joiline Gorlova
Training Consultant
Rock Lilly Consulting
+27 10 023 2486 / +27 79 179 4871
joiline@rocklilly.co.za
Mr. Nolan Mouton
Senior Assessor
DYNA Training Group / NQPlus Networks
+27 21 556 5856/ +27 71 683 1354
nolan@nqplus.co.za
Ms. Given Bapela
Compliance Officer
DYNA Training Group / NQPlus Networks
+27 21 556 5856 / +27 82 301 7491
compliance@nqplus.co.za
Timeline
Certificate - Design OBE Learning Material
TrainYouCan
01.2022 - Current
Accreditation and Assessment Officer
Red and Yellow Creative School of Business
12.2021 - Current
Certified Moderator
08-2020
Certified Skills Development Facilitator
01-2020
Certificate - Skills Development Facilitator
University of South Africa
01.2019 - 12.2019
Certified Assessor
09-2018
Certified Train the Trainer
08-2018
Certificate - Generic Management
Service Seta - Dyna Training Group
06.2018 - 12.2018
Learnership Manager and Assessor
Dyna Training Group / NQPlus Networks
03.2018 - 11.2021
Training/HR Administrator
TMS Gauteng
01.2016 - 01.2018
Undergraduate Tutor
University of Johannesburg
02.2015 - 12.2015
Bachelor of Arts Honours - Industrial Psychology
University of Johannesburg
02.2015 - 12.2015
Union Official
Hotelicca Trade Union
01.2011 - 12.2014
Bachelor of Social Science - Human Resources Management And Psychology
Great Zimbabwe University
08.2005 - 06.2008