Innocentia Nono Mchunu

• Formed strategic partnerships and connected with potential clients to drive business development.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Identified project scopes, constraints, risks and deadlines.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Conducted research and investigations into Operating Model, Business Processes and Value Chain model.
• Wrote and realigned functional specifications, feasibility analysis and requirements definitions to facilitate smooth and efficient improvement strategies.

Project Manager: Mobile Virtual Mobile Network

• Spearheaded innovative approaches to resource allocation and strategic planning.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Monitored expenditures to mitigate risk of overages.
• Established departmental performance goals and provided feedback for underperforming areas.
• Leveraged marketplace trends to create solutions and refine business strategies.
• Evaluated scripts to identify creative strategies and resource needs.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Documented processes and drafted SOPs to comply with regulations and company policies.
• Assisted with sales and marketing strategies to foster achievement of revenue goals.
• Formed strategic partnerships and connected with potential clients to drive business development.
• Leveraged professional networks and industry knowledge to strengthen client relationships.

• Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
• Processed invoices and contacted appropriate parties for timely payment receipt.
• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
• Partnered with IT and operational leadership to develop financial business plans with detailed benchmarks.
• Trained new and existing staff members in various financial procedures to prepare for job requirements.
• Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
• Reviewed documentation and identified financial discrepancies where applicable.
• Executed vendor setup and payment, administration of bank accounts and account reconciliations.
• Managed regular finance tracking for numerous branch offices and headquarters expenses.
• Identified partnership opportunities and established favorable business connections.
• Researched and facilitated software integration to streamline accounting and financial processes.
• Prepared and managed large capital expenditure budgets to effectively handle infrastructure investment and long-term operations.
• Supported engineering operations to increase revenue and overall financial health.
• Completed filings and upheld strict compliance with regulatory agencies and supervisors.
• Created organizational structures to improve accounting and finance functions.
• Analyzed financial statements against forecasts to prepare high-level variance analysis.

• Made decisions and recommendations about extending lines of credit.
• Conducted presentations to upper management and executive teams for loan recommendations.
• Assessed credit risk and analyzed financial statements.
• Contacted customers and requested financial documentation.
• Reviewed customer files on regular basis to make sure receivables were in sound condition.
• Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
• Improved understanding of financial statements, which helped in assessing risk.

• Delivered campaigns to solidify new client opportunities and generate new business.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Built relationships with colleagues to facilitate teamwork, cooperation and success.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Franklin University - Senior Tutor

• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Worked with students in classrooms or home environments to provide educational support.
• Developed student confidence through positive reinforcement strategies

Parms and Company - Accounting Trainee

• Received, reviewed and verified validity and completeness of appropriation, accounting and financial data.
• Reconciled company accounts for credit cards, employee expenses and commissions.