Hi, I’m
INNOCENTIA SESHOTI
Johannesburg
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
years of professional experience
Work History
Bulkeng ( Pty ) LtdJohannesburg
Office Administrator , Receptionist & Tender Admin
01.2021 - 01.2023
Job overview
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Edited documents to improve accuracy of language, flow, and readability.
- Reconciled account files and produced monthly reports.
LanziSource Investments ( Pty ) LtdJohannesburg
Payroll Administrator
01.2019 - 01.2021
Job overview
- Managed payroll data entry and processing for 500 employees to comply with predetermined company guidelines.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Submitted reports on payroll activities.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Calculated payroll deductions by accurately using SAGE 300 Software and processed payroll to meet preset requirements.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Managed employee records on database to maintain accuracy and updated information.
- Audited timesheets and payroll records for accuracy.
- Generated reports to track employee time and attendance.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Tracked employee vacation, sick and personal time.
- Managed and updated employee benefits information.
Zen63 Lounge & RestaurantJohannesburg
Restaurant Waitress
04.2017 - 01.2019
Job overview
- Cultivated warm relationships with regular customers.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Moleleki Liquor CityJohannesburg
Cashier
01.2016 - 02.2017
Job overview
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Quantum Insurance BrokerJohannesburg
Sales Consultant Representative
02.2014 - 05.2015
Job overview
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Kept detailed records of daily activities through online customer database.
- Quoted prices, credit terms and other bid specifications.
- Set and achieved company defined sales goals.
Education
Human Resource ManagementGermiston
N5 Certificate from Human Resources Management
11.2019
Ekurhuleni West CollegeKathorus
N4 Certificate from Human Resources Management
01.2015
Ekurhuleni West CollegeKathorus
Certificates from Electrical Engineering N2 & N3
11.2006
George Tladi Technical High SchoolLimpopo Province
High School Diploma
12.2005
Skills
- Maintaining Office Records
- Developing Office Systems
- Job Bidding
- Office Management
- Managing Office Supply Inventory
- Time Management
- Permitting Requirements
- Payroll and Accounts Payable Receivable
- Office Reception
- Workforce Management
- Recordkeeping and File Management
- Filing
- Payroll
Languages
English
Bilingual or Proficient (C2)
Additional Information
REFERENCES :
1. Name : Bongane Simelane
Occupation : Director
Company : LanziSource Investments ( Pty ) Ltd
Tel : 010 226 9927
Cell : 079 857 4840
2. Name : Mfundo Mkhize
Occupation : Project Manager
Company : Bulkeng ( Pty ) Ltd
Tel : 081 364 1893
Email : mfndmkhz@gmail.com
3. Name : Sandile Mtambo
Occupation : System Administrator
Company : Metrofile Holdings
Tel : 011 943 2408
Cell : 072 243 9628
Email : Sandilemt@metrofile.co.za
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Administrator , Receptionist & Tender Admin
Bulkeng ( Pty ) Ltd
01.2021 - 01.2023
Payroll Administrator
LanziSource Investments ( Pty ) Ltd
01.2019 - 01.2021
Restaurant Waitress
Zen63 Lounge & Restaurant
04.2017 - 01.2019
Cashier
Moleleki Liquor City
01.2016 - 02.2017
Sales Consultant Representative
Quantum Insurance Broker
02.2014 - 05.2015
Human Resource Management
N5 Certificate from Human Resources Management
Ekurhuleni West College
N4 Certificate from Human Resources Management
Ekurhuleni West College
Certificates from Electrical Engineering N2 & N3
George Tladi Technical High School
High School Diploma
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