Innocent Bhekisisa Khumalo
Insurance Sales Representative
Durban
Summary
Life insurance professional with solid background in guiding clients through complex policy selections. Known for collaborative approach and commitment to achieving results. Dependable team player adaptable to changing market conditions. Proficient in client relationship management and sales techniques.
Overview
25
25
years of professional experience
Work History
Life Insurance Sales Representative
Assupol Life
06.2025 - Current
- Review customer needs and financial means to determine appropriate policy offerings.
- Maintained detailed records of customer information and policy sales.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Generated sales by recommending policies and add-ons.
- Stayed in touch with clients to assess changing demands and offer new solutions.
- Quoted and calculated premium rates for policies, using rate book, and calculator.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quo
Insurance Sales Representative
Assupol Life
11.2013 - 09.2021
- Review customer needs and financial means to determine appropriate policy offerings.
- Maintained detailed records of customer information and policy sales.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Generated sales by recommending policies and add-ons.
- Stayed in touch with clients to assess changing demands and offer new solutions.
- Quoted and calculated premium rates for policies, using rate book, and calculator.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quo
Insurance Sales Representative
Prosperity Life
01.2007 - 11.2013
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Generated sales by recommending policies and add-ons.
- Connected with prospective clients to set appointments.
- Upsold additional products and services after identifying customer needs and requirements.
- Handling of Group Schemes for Unions such as SADTU.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Met with customers to provide information about available products and policies.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Sales Consultant
SIGMA International/ Nedbank
01.2006 - 12.2006
- Created detailed sales presentations to communicate product features.
- Maintained organized, presentable merchandise to drive continuous sales.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Loans Consultant
Osizweni Financial Services
01.2001 - 11.2003
- Established and maintained standard office procedures to achieve demanding targets.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Documented all Policy contract paperwork, expenses and resource utilization for accurate and compliant recordkeeping.
- Handled incoming phone calls and answered questions from callers.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Processing of new applications and handling of payments by clients.
Education
NQF Level 4 Certificate -
Graduate Institute of Financial Sciences
11.2017
RE5 Certificate - undefined
Financial Planning Institute of SA (FPI)
02.2015
N.Diploma - Administrative Management-Financial
Technikon SA/UNISA
01.2002
Senior Certificate - Grade 12
Zombizwe High School
12.1997
Skills
- Life Insurance quotes and sales
- Client's Needs Analysis
- Case study presentation
- Product knowledge
- Good communication skills, written and spoken
- Able to work under pressure to reach targets
- Great team player to achieve objective
Custom
- N.Khomo,0817808437, Assupol Life
- N. Ndimande, 0745429988, Assupol Life
- I.Mthethwa, 0739761330, Prosperity Life
- Damson, Naidu, 031-2010788, SIGMA International/ Nedbank Loans
Interests
Martial Arts and Soccer
Additional Information
Date of birth
26-12-1978
Place of birth
Durban
Gender
Male
Nationality
South African-I.D. No.
7812265945080
Marital status
Single
Driving licence
C01
Timeline
Life Insurance Sales Representative
Assupol Life
06.2025 - Current
Insurance Sales Representative
Assupol Life
11.2013 - 09.2021
Insurance Sales Representative
Prosperity Life
01.2007 - 11.2013
Sales Consultant
SIGMA International/ Nedbank
01.2006 - 12.2006
Loans Consultant
Osizweni Financial Services
01.2001 - 11.2003
RE5 Certificate - undefined
Financial Planning Institute of SA (FPI)
N.Diploma - Administrative Management-Financial
Technikon SA/UNISA
Senior Certificate - Grade 12
Zombizwe High School
NQF Level 4 Certificate -
Graduate Institute of Financial Sciences
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