Innocent Magana
Payroll Administrator
Pretoria ,Gauteng
Summary
Proven Payroll Administrator with a track record of enhancing payroll processing efficiency at Maluleke Investment. Excelled in resolving discrepancies and upgrading systems, demonstrating exceptional problem-solving and communication skills. Achieved a significant reduction in payroll errors by 30%, showcasing a strong blend of analytical prowess and teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Payroll Administrator
Maluleke Investment
Pretoria
02.2018 - 02.2019
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Submitted reports on payroll activities.
- Calculated payroll deductions by accurately using software and processed payroll to meet preset requirements.
- Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
- Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
- Managed employee records on database to maintain accuracy and updated information.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Processed payroll garnishments such as tax liens and child support.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
Claims Administrator
Mamelodi Spar
Pretoria
09.2017 - 02.2018
- Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
- Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
- Conducted thorough investigations into potentially fraudulent claims, reducing company losses.
- Developed easy-to-understand reports for management, detailing key metrics and performance indicators of the claims department.
Grv Clerk
Gaby Spar
Pretoria
08.2013 - 08.2016
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Ordering
- Pricing products
- Front end supervisor
- Floor supervisor
Education
Early Childhood Development - Education
Unisa
Pretoria Certificate Payroll Administration - Payroll
Sage
Pretoria 02.2018
Skills
Data review
Upgrading systems
Resolving discrepancies
Report writing
Maintaining employee records
HR support
New hire processing
Filing
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Self-Motivated
Active Listening
Teambuilding
Good Telephone Etiquette
Written Communication
Multitasking Abilities
Data Entry
Certification
Spar GRV
Timeline
Payroll Administrator
Maluleke Investment
02.2018 - 02.2019
Claims Administrator
Mamelodi Spar
09.2017 - 02.2018
Grv Clerk
Gaby Spar
08.2013 - 08.2016
Spar GRV
06-2012
Early Childhood Development - Education
Unisa
Certificate Payroll Administration - Payroll
Sage