Innocent Arukwe
Caretaker
Johannesburg
Summary
Proven expertise in fostering strong relationships and enhancing customer satisfaction, as demonstrated at RajaRaja and Big Treat. Skilled in supervising cleaning and adapting recipes to meet diverse needs, I excel in maintaining high standards of safety and quality, leading to significant improvements in resident and customer experiences.
Overview
23
23
years of professional experience
1
1
Language
Work History
Caretaker
RajaRaja
06.2011 - Current
- Developed strong relationships with residents and families, fostering trust and open communication.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Pastry Baker
Big Treat
03.2002 - 02.2011
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Developed new pastry recipes for seasonal menus, resulting in increased sales.
- Consistently met tight deadlines for catering orders while maintaining high-quality product presentation.
- Adapted classic recipes to accommodate customer requests for vegan or gluten-free options without sacrificing flavor or quality.
Education
Diploma - Proffessional Baking
Lagos State Polytechnic
Lagos Nigeria12.2012
Skills
Supervising Cleaning
Enforce rules & regulations for tenants
Conducting minor repairs
Safety Procedures
Prevent Unauthorized entry
Attend to all complaints lodged by the owners & occupants
Timeline
Caretaker
RajaRaja
06.2011 - Current
Pastry Baker
Big Treat
03.2002 - 02.2011
Diploma - Proffessional Baking
Lagos State Polytechnic