Inge Oosthuizen
Cape Town
Summary
Accomplished Product Management professional with 15+ years of experience in the Financial Services industry. Highly skilled in technical development lifecycle management, regulatory compliance, risk management, and legislative implementation. Adept at working in global markets, leading cross-functional teams, and developing innovative, client-centric products. Passionate about technology, leadership, and delivering value through effective strategy and execution. Diligent Product Manager with a proven track record of driving product development and enhancing user experience. Successfully led cross-functional teams and launched numerous high-impact products. Demonstrated expertise in stakeholder management and agile methodologies.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Product Manager – Financial Services
Ecentric Payment Systems
04.2022 - Current
- Lead the creation and execution of market-leading client value propositions across alternative payment methods (Payshap, Cryptocurrency), Store of Value solutions (physical and virtual cards), Tokenisation, and Value-Added Services.
- Drive the strategic expansion of the product roadmap to align with evolving client needs and emerging technologies, optimizing commercial models to maximize profitability.
- Spearhead product commercialization and sales enablement initiatives in collaboration with business development teams.
- Author and negotiate Master Service Agreements (MSA) and Service Level Agreements (SLA) to define product capabilities and expectations.
- Prioritize and refine product backlogs in line with Agile best practices, ensuring constant value delivery and market responsiveness.
- Maintain regulatory compliance and manage risk by incorporating legal, security, and data privacy requirements into product lifecycles.
- Continuously monitor product performance through customer feedback and market analytics to drive data-informed improvements.
- Champion cross-functional collaboration across design (UX/CX), engineering, marketing, and operations teams to deliver products on-time and within budget.
Country Manager: Regulated Markets
Derivco
06.2017 - 03.2021
- Oversaw compliance across eight European jurisdictions, ensuring technical, operational, and legal requirements were met in highly regulated online gambling markets.
- Actively contributed to the Regulated Markets Affairs Board and Compliance Committees, influencing strategy and best practices across the group.
- Led multi-disciplinary Agile teams, ensuring backlog grooming, sprint planning, and release management were aligned to product and market priorities.
- Developed market-entry strategies, compliance roadmaps, and business cases to support the company’s expansion into new markets.
- Managed UAT and final implementation sign-offs for regulatory certifications, driving risk mitigation strategies during market launches.
- Directed audit processes, negotiated market-specific backlog priorities, and ensured stakeholder alignment across operations, development, and compliance functions.
- Successfully navigated complex legislative changes, safeguarding revenue streams, brand reputation, and license renewals across multiple markets.
Product Manager: Payments Innovation
Opengate Technologies (now Stellr)
03.2015 - 02.2017
- Led strategic engagements with PASA, Mastercard, and Visa to design, advocate, and implement legislative payment requirements (PCHs, bilateral agreements).
- Designed and launched several key products, including Reload Cards, Private Label Programs, and Deposit@Till banking solutions in retail environments.
- Built strong cross-functional alliances across internal teams (compliance, finance, operations, and development) to align product strategy with business goals.
- Developed pricing, rebates, marketing materials, and client acquisition strategies, directly contributing to growth in client portfolios and revenue.
- Optimized product lifecycle management through continuous market research and competitor analysis to identify areas for innovation and improvement.
Product Manager & Key Accounts
Innervation VAS (now Adumo)
02.2013 - 03.2015
- Secured major retail clients and negotiated service contracts for mobile loyalty, EFT, and integrated payment solutions across South Africa and Sub-Saharan Africa.
- Directed the successful launch of cross-border EFT solutions with Barclays Africa (Botswana) and Absa (South Africa), a groundbreaking achievement for regional payments.
- Led the definition and prioritization of product roadmaps, user story creation, backlog management, and Agile delivery in collaboration with technical teams.
- Drove customer satisfaction through the implementation of ITIL principles and advanced service-level management.
Client Services Manager
AstroTech Training
11.2011 - 01.2013
- Cultivated key client relationships, developed tailored training proposals, and drove significant growth in client acquisition and retention.
- Spearheaded tender submissions and successfully won major contracts, enhancing the company’s footprint within corporate training sectors.
- Negotiated commercial terms, managed pricing strategies, and created customer-centric solutions to support business development initiatives.
Product Manager: Financial Services and Prepaid Solutions
Tutuka Software (now Paymentology)
08.2009 - 11.2011
- Led product innovations including Investec Voucher Dividends, Standard Bank PayCard, and Altech Nupay prepaid card solutions.
- Managed cross-functional teams to design, test, and launch new prepaid products in alignment with strict governance and financial compliance standards.
- Investigated and mitigated risks related to IT/gift card fraud, ensuring operational resilience and regulatory compliance.
- Acted as liaison between clients, vendors (Altech Card Solutions, Mastercard, Standard Bank), and internal development teams to accelerate time-to-market for new product offerings.
Education
LLB - Law
University of South Africa
BA - Psychology (Hons)
University of South Africa
Bachelor of Arts - Clinical Psychology
Rand Afrikaans University
High School Diploma - undefined
Hoërskool Randburg
Skills
- Product Lifecycle Management
- Regulatory Compliance & Risk Management
- Agile & Scrum Expertise
- New Product Development & GTM Strategy
- Cross-functional Team Leadership
- Negotiation & Strategic Partnership Building
- Market Research & Customer Insights
- Financial Analysis and Commercial Modeling
- Excellent Verbal and Written Communication
- Preventive Maintenance Planning
- Technical Acumen and Innovation
- ISO/IEC 27001 Compliance and Audit Management
Certification
- ISO/IEC 27001 Lead Auditor – Navegtech
- Advanced Product Certification – Agile 42
- Advanced Scrum Product Owner
- Strategic Negotiation, Conflict Resolution & Mediation (In-House Courses)
- Risk Management Implementation (ISO 31000:2018) – BSI Training Group
Languages
Afrikaans: Native
English: Native
Accomplishments
- Successfully led the launch of South Africa’s first cross-border integrated EFT solution (Botswana to South Africa).
- Initiated and executed Reload Card and Private Label Card programs at Opengate Technologies.
- Implemented Account-Based Deposits and Deposit@Till products for streamlined banking transactions.
- Directed first-of-its-kind cross-border prepaid incentive programs in Southern Africa.
- Currently implementing Payshap phase 2 with all four major banks and tier 1 retailers
Timeline
Senior Product Manager – Financial Services
Ecentric Payment Systems
04.2022 - Current
Country Manager: Regulated Markets
Derivco
06.2017 - 03.2021
Product Manager: Payments Innovation
Opengate Technologies (now Stellr)
03.2015 - 02.2017
Product Manager & Key Accounts
Innervation VAS (now Adumo)
02.2013 - 03.2015
Client Services Manager
AstroTech Training
11.2011 - 01.2013
Product Manager: Financial Services and Prepaid Solutions
Tutuka Software (now Paymentology)
08.2009 - 11.2011
BA - Psychology (Hons)
University of South Africa
Bachelor of Arts - Clinical Psychology
Rand Afrikaans University
High School Diploma - undefined
Hoërskool Randburg
LLB - Law
University of South Africa