Inga Mbobo
Johannesburg
Summary
I am a hardworking candidate with a total of 7 years being in different industries and 3 years in the Information Technology field. I have a strong understanding of routing and switching technologies; adept with TCP/IP, VLANs, VPNs, and other network protocols; familiar with network monitoring tools like ws_watch and Nagios with exceptional communication and problem-solving abilities.
Overview
4
4
years of professional experience
3
3
Certification
Work History
PBCS-Group
Network Engineer
East London, Eastern Cape
08.2024 - Current
- Design, implement, and maintain network infrastructure.
Provide detailed project documentation and client training. - Troubleshoot issues and meet deadlines.
Foster positive relationships and coordinate with internal and external teams. - Evaluate and recommend network improvements, staying updated on industry trends.
Monitor network performance and participate in capacity planning. - Maintain network security, including firewalls and VPN solutions.
- Contribute to IT governance and budgeting processes.
Represent the IT function in customer meetings.
Network Engineer Trainee
State Information Technology Agency
07.2022 - 07.2024
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term
- Monitoring performance on sites every month by producing a 25 Worst Performance site nationally and intervene on that.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting, using nagios and ws_watch.
- Verify equipment if the equipment was really damaged by force majeure or user damage.
- Established effective communication channels with stakeholders to address their concerns about the performance of the company''s networks.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Performed troubleshooting for Juniper, Cisco, and Hauwei.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Configured wireless lan controller for Access Points and also connected them to the Wireless controller.
- Integrated data, voice and video networks for use in multi-site installations.
- Prepped and installed IPT.
- 2nd Line Support.
Network Engineer Intern
State Information Technology Agency
07.2020 - 06.2022
- Evaluated vendor products, making recommendations based on cost-effectiveness and alignment with organizational needs.
- Maintained strong communication with team members, ensuring efficient collaboration on various projects and tasks.
- Utilized monitoring tools to proactively identify potential issues before they escalated into larger problems.
- Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.
- Installed and maintained data and voice circuits through routers, switches and WAN devices.
- Demonstrated strong analytical, troubleshooting and problem-solving skills.
- Reviewed technical specifications from clients and vendors to confirm adequacy, accuracy and functionality.
- Acquired and maintained advanced knowledge of networking protocols.
- Managed a dashboard for a project and ran meetings every Monday.
Associate Lecturer
Nelson Mandela University
, Eastern Cape
01.2021 - 12.2021
- Improved curriculum design by collaborating with colleagues to share best practices and innovative teaching strategies.
- Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Boosted student engagement through the implementation of group activities and collaborative projects.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Administered exams for students to test comprehension and measure progress.
- Lecturing Linux OS and Networks.
Education
Postgraduate Diploma In Commerce - Cybersecurity
- Using Linux
- Scanning of Profiles to investigate further for vulnerabilities
- Tools used: Meta exploit, volatility 2 and 3 plugins etc.
Advanced Diploma In Information Technology - Communication Networks
12.2020
- Configuration of Cisco devices.
- Project to secure a company
- Network Security
- ASA Firewalls
- Troubleshooting (Top-down etc)
- C# programming
- Project Management ( Gantt chart)
Diploma In Information Technology - Communication Networks
12.2019
- C# programming, created an application.
- Digital Network ( soldering on the PCB board working with logic gates).
- Communication Networks ( Collapsed and Hierarchical Network Design ).
- Physical Network Connection on Labs using Cisco devices.
- Project that included security features of a network.
Higher Certificate In Information Technology - Support Services
12.2016
- Assembling and reassembling of a computer
- Computer Peripherals
- End user
Skills
- Network Design Coordination
- Enterprise WiFi management
- Switching Technologies
- Network Documentation Development
- System User Support
- Load Balancing
- Ethernet Technologies
- Fiber Optic Cabling
- Installation Management
- Root Cause Analysis
- OSPF routing
- Video Conferencing
- Network Monitoring and Tracking
- SNMP monitoring
- EIGRP routing
- Networking and routing protocol expertise
- Strong troubleshooting skills
- Subnetting expertise
- Project Management
- Network configuration
- Wide-area Networks
- Network performance monitoring
Certification
- CCNA - Cisco Certified Network Associate
- CCNP - Cisco Certified Network Professionals
- Security & Risk from Info-tech
Timeline
PBCS-Group - Network Engineer
08.2024 - Current
Network Engineer Trainee - State Information Technology Agency
07.2022 - 07.2024
Associate Lecturer - Nelson Mandela University
01.2021 - 12.2021
Network Engineer Intern - State Information Technology Agency
07.2020 - 06.2022
University of Cape Town - Postgraduate Diploma In Commerce, Cybersecurity
Nelson Mandela University - Advanced Diploma In Information Technology , Communication Networks
Nelson Mandela University - Diploma In Information Technology , Communication Networks
Nelson Mandela University - Higher Certificate In Information Technology , Support Services
- CCNA - Cisco Certified Network Associate
- CCNP - Cisco Certified Network Professionals
- Security & Risk from Info-tech
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