INEKE DE WET
vanderbijlpark
Summary
Hardworking and adaptable individual with strong computer skills, including proficiency in Excel and email management. Experienced in teamwork, customer service, and active listening, ensuring smooth communication and efficient operations. Quick learner with excellent adaptability and flexibility, eager to contribute to a doctor's surgery in Vanderbijlpark. Presentable, reliable, and committed to providing high-quality support in a medical environment.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
The Plp Group
10.2023 - 10.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Events Trainee
BCC Event STI
08.2022 - 07.2023
- Managing food deliveries to participants
- Maintaining the cleanliness of common areas
- Ensuring the overall security of the event
- Shift leader in the food and beverage area: This leadership position involved orchestrating the activities of large teams of volunteers, briefing and guiding them in a sufficient manner
Office Management
Mias Harmse
08.2020 - 08.2021
- Efficiently manage day-to-day office operations
- Maintain accurate records of stock movements, including receipts, transfers, and disposals, ensuring compliance with company policies and regulations
- Conduct regular physical counts and audits of inventory to verify accuracy and identify discrepancies
Education
GED -
Boston City Campus
Vereeniging, South Africa 9 2020 - 7 2021
Skills
- Excel
- Computer Skills
- Teamwork
- Customer service
- Active listening
- Adaptability and flexibility
Timeline
Customer Service Representative
The Plp Group
10.2023 - 10.2024
Events Trainee
BCC Event STI
08.2022 - 07.2023
Office Management
Mias Harmse
08.2020 - 08.2021
GED -
Boston City Campus
9 2020 - 7 2021
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